Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel
Friendly staff, tour organisation, good language skills...
Gerard, Australia
|
|
Hotel Area:
Hoan Kiem District - Old Quarter
|
|
Number of Rooms:
36
|
 |
Free Wi-Fi |
|
|
|
Search for other hotels
|
|
Check-in:
|
|
Check-out:
|
Nights:
|
|
|
|
Check Rates & Availability At This Hotel |
|
|
We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
|
We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
|
Sorry, there are no available rooms at the Charming Hotel for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
|
Masayuki T.
Couples
Japan,
November 21, 2010
|
Good to stay
ladies at the front desk speak good english
8
small and simple but nice place to stay. located at the narrow street (taxi can't go in!) near hang da market. easy to communicate with the person at the front desk in english. dong xuan market and hoan kiem lake are within walking distance.
|
|
Hoang N.
Couples
United States of America,
November 20, 2010
|
Nice and roomy in the center of the Old Quarter
Clean and roomy, internet in room
10
We enjoy time stay in Charming Hotel. We ask the Clerk handles all the tours. It turns out great, they take care of every thing, no hassle with reasonale price.
Restaurant Tip:
Ask the Reception girl for where to eat, can't go wrong. Walk to Hoan Kiem Lake at night for a cup of VietNamese coffee or great sight seeing.
|
|
Christine L.
Families with older children
Australia,
November 17, 2010
|
Charming indeed!!
Lovely hotel, clean, has a lift, great service.
10
The staff were very helpful and friendly. The hotel staff will help you book tours, overnight trains, taxis you may pay an extra few dollars for this service but they are very reliable and will also fix any mistakes quickly. They also recommended some good restaurants and generally go out of their way to help you get the most out of your trip.
Location was great 10 min walk to lake and quiet lane so not too much traffic noise.
|
|
Diana D.
Families with older children
Indonesia,
November 03, 2010
|
Great service located in small streets
near the shopping centre in old quarter area
7.7
we stayed in this hotel for 2 days, we booked for deluxe room. the room is good and clean. we were very happy with the great service from Charming Hotel staff especially the service from their room boy. he is very helpful. he gave us the map and direction to many places around Hoan Kiem Lake. Moreover, he also gave us his telephone number just in case we get lost.
But the hotel need improvement in wifi connection, cause we couldn't connect the wifi through our Blackberry. The hotel provides us PC in the room, but we couldn't log in cause the language in the computer use Vietnamese.
Sightseeing/Attractions Tip:
be careful of motorcycles is very hectic and crowded
|
|
Raymond R.
Couples
Germany,
November 02, 2010
|
Most charming hotel in great location.
In order to explore Hanoi, it is difficult to find a more central and at the same time quiter locaction than Charming Hotel: Located in a narrow lane amidst Old Hanoi's maze of streets, this most charming hotel offers very comforable, very well equiped rooms and on top of it the most friendly and helpfull staff we have met during our for weeks stay in Vietnam. Computer and High-speed-Wifi-connection in every room allowed us to easily adapt our traval plans.
10
after various trips to sapa and halong bay, we came back twice to this hotel on short notice and staff always managed to find a place for us. they even picked us up on half past five a.m. at the train station and once invited us to their dinner for free. we highly recommend this place and hope to come back in a not so far future.
|
|
Sean L.
Couples
Ireland,
October 31, 2010
|
Clean, Perfect Location and Most helpful staff
Staff, location, cleanliness, value
9.3
The staff couldnt do enough for us - helpful, friendly, rooms are spotless and in a quiet alley to avoid noisy Hanoi. Rooms have computer and comfortable - will definitely staff here - have stayed in 3 other hotels and nothing compares to the value of this one.
Travel tip:
Watch out for taxi scams - we got scammed so many times in just a short stay
|
|
Sangeet P.
Couples
India,
October 26, 2010
|
Best service ever
Service,Staff politeness, Room cleanliness
7.7
This hotel can give some five star hotels a run for their money when it comes to service. Fabulous service and very courteous staff who went the extra mile on more than one occassion to help us. Very well-trained staff at the reception as well as the house-cleaning staff and the bell boys. Made our stay in Hanoi very pleasant.
Restaurant Tip:
Check out Paris Deli and Mediterreano for great French food
|
|
Sangeet P.
Couples
India,
October 23, 2010
|
Best service ever
Absolutely amazing service
7.7
I have never seen such service at a 5 star hotel. I don't know how they manage this at a budget hotel but I would anyday go back to stay here just because of how welcome the staff make you feel.
It is a basic hotel but it's got everything right. The rooms are small but clean and the beds are very comfortable.
Sightseeing/Attractions Tip:
Check out the french quarter side of Hoan Kiem Lake... absolutely must-see
|
|
Stephen B.
Solo travelers
Australia,
October 23, 2010
|
Great location,very friendly staff,clean rooms
Located in "quiet lane" for Hanoi. Very friendly & helpful staff. Two new lifts to all floors.
7.7
Location excellent in "quiet lane".Some rooms at front have windows although look over narrow lane. Would recommend for location & value.
Sightseeing/Attractions Tip:
Electic vehicles(Large golf carts seat 6) leave from NW corner Hoan Kiem Lake. Cost about 35000vnd & tour 30mins all over Old Quarter. Good staring point to see all sights either day or night.
|
|
Dawn L.
Groups
United States of America,
October 23, 2010
|
good location in old town
6.7
We had a bumpy start at the hotel. I had notified them that we would be arriving at 4:00 am on the overnight train from Sapa, but when we arrived, the door was locked. When we finally got in, we were told that we could sit at the dining room tables, since our room wasn't available until after checkout time. (We opted for an early morning walk around the lake instead.)
Once we finally got into our room, it was clean. The hotel's location makes it easy to get around in the old town. The breakfast is simple (choice of omelette, toast, or pho and coffee/tea), but fine. We organized our Ha long bay boat trip through the hotel (the Christina boat) and had a great time.
|
Simply enter your travel dates in our search box and see what extra discounts are available, in addition to our everyday lowest guaranteed prices.
| | Get 4-7% back on every booking |
| | Points added automatically |
| | Save money on future bookings |
New DOUBLE and TRIPLE points promotions! more information
Customer Support
Customer Reviews - Charming Hotel, Hanoi
- Amazing staff !! - We spent about 8 days here but due to trips to Sapa ,Ninh bi
- Budget hotel right in the center of the city. - For the price that you paid for, don't expect much. However,
- Budget price, average room - the breakfast was ok.
- Charming and Friendly - The hotel is really good - I recommend you get the hotel to
- Charming hotel charming staff - found this to be very quaint and a wonderful place to stop e
- Charming hotel, HaNoi - After 2 paid nights in hotel, went on two tours, after each
- Charming Hotel, -
- charming hotel - Had a pick up tranfer by the hotel at airport, man very unfr
- Charming Indeed - the staff of charming hotel are friendly and easy to deal/ta
- charming is excellent - charming is nice hotel. The hotel is clean, friendly staff a
- Charming live sup to its name - we had five days in hanoi at the end of our trip so we were
- Cost effective! - I stayed this hotel one night,
we checked in this hotel ver
- Fantastic Hotel - my wife and i stayed in this hotel from november 16-19 (3 ni
- Fantastic staff but small rooms - We were very happy with the Charming Hotel. The staff were e
- Friendly Hotel - Overall I enjoyed staying at this hotel as the staff went ou
- good location -
- Good to stay - small and simple but nice place to stay. located at the narr
- Great hotel - The staff was really helful and very attentive. The breakfas
- Great Location and a 2 star gem - Down a small alley which is always good for noise in Hanoi.
- great location clean & well appointed rooms - I really enjoyed my stay here. It was nice and central in Ha
- Great service - Staff are helpful and can't do enough for you. Luggage is ta
- It really is a charming one - Located in a little alley way that is bustling with people i
- Location is good but congested - Location is good, room is extremely small. Road outside the
- Lovely hotel and service with a smil - located in the old quarters so within walking distance to sh
- Lovely Hotel and service with a smile - What a lovely little Hotel. We spent 4 nights here and nothi
- Lovely hotel - We have returned to Charming Hotel after our fist stay due t
- Lovely hotel - We were really impressed with this hotel. Clean rooms, a sel
- so welcoming just like beeing at home - this hotel was the best one in three weeks of travelling thr
- The only minus was windowless room - This hotel is really great. For per night for the cheapest r
NY-AGWEB-3205
|