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Excellent service, Excellent cafe,excellent location....
Angela, Australia
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Hotel Area:
Hoan Kiem District - Old Quarter
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Number of Rooms:
20
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Free Wi-Fi |
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the Essence Hanoi Hotel for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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Eric T.
Couples
France,
July 13, 2012
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Lovely Hotel with perfect emplacement in old Hanoi
10
We were in the suite with balcony.
Wery nice suite, fruits and a bottel of red wine have been offerd. it was really great.
Very good position in Hanoi, middle of old quarter.
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Dzulkifli B.
Couples
Singapore,
July 12, 2012
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Good suite with a view, wonderful staff
location, room, staff, food, ambiance
10
professionally run boutique hotel run by very capable and warm personnel. The moment we arrived, we are immediately helped out of the taxi, the doors swing open and you arrive in a calm and soothing hotel, beautifully decorated and designed - wood interiors, black and white photos of Hanoi, clever use of space. The suite is located on the top floor and has a comfortable bed, great rainshower with window tht allows natural light in, a separate room to lounge and watch tv or enjoy the fresh fruits supplied. We spent some time at the balcony enjoying the view of the old houses in the old quarter. Personnel made it a perfect stay by offering tips on places to go to, without being pushy at all. Received great advice. The map provided by the hotel is also extremely useful to help us walk around the puzzling streets. Highly recommended!
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Yolyn S.
Couples
Singapore,
July 10, 2012
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excellent location and service
The location, the service, the rooms
10
Staff were great, always eager to help. Good breakfast and good room design. Location was excellent on Ta hien street - near good food places, good lemon tea joints and beer in the evenings
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Yolyn S.
Couples
Singapore,
July 08, 2012
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fantastic location, great value for money
Fantastic location in old quarter, lovely rooms
9.7
Stylish rooms and great location - very slightly more expensive vs other options in the old quarter but you get more value for what you pay.
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Thin C.
Groups
Singapore,
July 03, 2012
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Friendly Hotel
Good location and friendly staff.
10
Very well served by a team of dedicated customer service.
It is very family oriented too.
I would recommend any first time traveller to Hanoi to stay here.
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Hidenori T.
Solo travelers
Japan,
July 02, 2012
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Great location with good breakfast.
Good location, service and breakfast
8.7
The service was great and loved their breakfast. It's greatly located to walk around old quarter in Hanoi. The room was mediocre, but clean and comfortable enough.
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Patricia L.
Families with young children
New Zealand,
June 30, 2012
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Best Hotel Ever
Clean, cool, comfortable, great customer service.
10
This place is a real oasis in Hanoi. Nothing was too much trouble. The rooms were great and they even put baloons in for our toddler. The food is great the beds comfortable and it's great value.
Restaurant Tip:
There are some nice coffee shops by the lake. Go up the stairs and you'll have a great view.
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Patricia O.
Solo travelers
United States of America,
June 30, 2012
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A true find in the heart of the old quarter
Beatufiul, clean, high quality hotel, surprising quiet
10
This hotel was definitely a great place to stay in the Hanoi. It is right in the heart of the old quarter, but surprisingly, the rooms are very quiet, noted for those who find this important. Rooms are spacious and tastefully decorated, and very clean. Beds were very comfortable. The staff spoke excellent English, were friendly, and were very helpful, ready to offer any advice on what to do and see, without trying to sell you a specific tour package. They escorted me over to the tour operator that I had booked with, instead of just showing me where it was on the map. Very genuine service. Breakfast was a great buffet, with lots of variety, and you can order eggs/pancake/etc from the menu, all included in breakfast. I would definitely stay here again and highly recommend it.
Sightseeing/Attractions Tip:
Take a tour with Ethnic Travel - they run a great operation with a good mission. The tour to Bai Tu Long Bay was fantastic.
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Frances B.
Families with older children
United Kingdom,
June 29, 2012
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Fabulous hotel and staff
Right in ther middle of the old city-wonderful staff-great food.
10
the staff couldn't do enough for us. they kept our bags after we checked out to go to halon bay. they gave us facilities for a shower when we came back and even sent someone with us to the station to actually put us on the right train and the right carriage. all staff friendly-great room and the best htel we stayed in-in vietnam by far.
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Muriel B.
Couples
Australia,
June 27, 2012
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Fantastic staff - great location.
Staff went over and above call of duty
8.7
We were pleasantly surprised by this hotel. In the Old District the location is great - 5 minutes walk to lake. We were on the 7th floor and heard no noise from the street. The manager of the hotel helped us with all our bookings for Halong Bay and a driver in Heu. He even rang the driver while we were on the tour and asked to speak to us to make sure everything was ok. Breakfast was great with everyone keen to please. Free wifi in rooms and plenty of TV channels - even Australia network!
Restaurant Tip:
A drink at the rooftop cafe overlooking the city and lake is a nice way to end the day. DONT be sucked in by street hagglers - especially the ones wanting to fix your shoes.
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Customer Support
Customer Reviews - Essence Hanoi Hotel, Hanoi
- A Little Gem in the heart of the action - I loved my stay here. Clean, modern, good food, friendly ser
- An oasis amongst mayham - A fantastic hotel, well worth a 5 star rating just on the st
- Awesome Hotel. - We stayed at the Essence hotel for 3 nights its a fantastic
- Best Hotel Ever - You should stay here. It's one of the best hotels I have eve
- Excellent hotel in a lively part of town - The essence Hanoi is simply the best of the small hotels in
- Excellent service and nice hotel - service of the hotel staff is excellent. most of them speak
- Fantastic little hotel - Will return again without doubt, staff were excellent and he
- Good hotel - Very nice hotel located in a small street. The hotel staff w
- Great location friendly helpful staff - the hotel is in a great central location close to shopping,
- Great place. I would stay here again. - We enjoyed all aspects of this hotel. They set up a private
- Great staff, good breakfast, clean rooms - Agree with everyone here that this is overall a very hood ho
- Lovely Hotel with perfect emplacement in old Hanoi - We were in the suite with balcony.
Wery nice suite, fruits
- Oasis of calm - The Essence Hanoi is a gem of a hotel. The staff were incred
- Short one night stay -
- Simply the best - This hotel make all your wishes come true, great rooms, styl
- Very nice hotel with great service! - Very helpful staff and we stayed there for half day before l
- You won't be disappointed! -
NY-AGWEB-3105
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