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Excellent 8.5
Based on 174 reviews

Recent customer comments

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Excellent



based on 174 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 9.3
  • Location 8.1
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 8.3
  • Food/Dining 7.7

Juliana L.
Singapore
May 01, 2016
Compliment
Front office staff joe and tony were excellent! Friendly and accommodating!

Dinh V.
Vietnam
April 26, 2016
Best service n location n nice view
Very well

Michael B.
United States
April 21, 2016
Nice Staycation Spot
We live in Hanoi and went to Fraser Suites for a weekend "staycation." Great location, facilities and service. The gym is small, but descent. The pool is wonderful, but could use some more lounge chairs. The hotel wasn't full when we stayed, so finding a spot at the pool wasn't a problem. However, in the summer time it looks like it might be difficult to find a lounge chair.

Sy W.
Hong Kong
April 20, 2016
Huge room and great view
The room is huge! I think around 130m2 big. I can get everything inside just like my home. The view is great and the location is also very convenient

Sy W.
Hong Kong
March 24, 2016
another cosy hotel at west lake area
supermarket and foods just down stair, room is cosy
room is so cosy. i like the wooden floor for bed rm area and stone for living room area. wifi is gd. washing machine is available so that i can clean my dirty cloth after workout in the morning. supermarket is next at downstair. it is super easy to get food and any daily necessary. staffs are nice also!

Tak C.
Singapore
March 15, 2016
Satisfactory stay overall.
The staff were friendly and helpful.

TranLeAnh T.
Vietnam
February 07, 2016
So nice place
Good at all

Shoji H.
Japan
February 03, 2016
lake side residence
good environments.

Shoji H.
Japan
February 03, 2016
excellent
good for stay. like fraser suites.

Shoji H.
Japan
February 03, 2016
good environments
super markets, restaurant, for travelers.