My Account (sign in)

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Gondola Hotel Hanoi

31 Hang Hanh Street, Hoan Kiem District, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

Book now!

Gondola Hotel Hanoi Hanoi - Suite Gondola Hotel Hanoi Hanoi - Suite Gondola Hotel Hanoi Hanoi - Executive Double Gondola Hotel Hanoi Hanoi - Executive Gondola Hotel Hanoi Hanoi - Deluxe Double Gondola Hotel Hanoi Hanoi - Deluxe Gondola Hotel Hanoi Hanoi - Deluxe Gondola Hotel Hanoi Hanoi - Superior Gondola Hotel Hanoi Hanoi - Room Superior’s bathroom Gondola Hotel Hanoi Hanoi - Suite Bathroom Gondola Hotel Hanoi Hanoi - Executive Bathroom Gondola Hotel Hanoi Hanoi - Executive Bathroom Gondola Hotel Hanoi Hanoi - Suite Bathroom Gondola Hotel Hanoi Hanoi - Superior bathroom Gondola Hotel Hanoi Hanoi - Spacious Lobby Gondola Hotel Hanoi Hanoi - Spacious Lobby
Gondola Hotel Hanoi Hanoi - Friendly Reception Gondola Hotel Hanoi Hanoi - Gondola Restaurant Gondola Hotel Hanoi Hanoi - Gondola Restaurant Gondola Hotel Hanoi Hanoi - Buffet Breakfast Gondola Hotel Hanoi Hanoi - Buffet Breakfast Gondola Hotel Hanoi Hanoi - Buffet Breakfast Gondola Hotel Hanoi Hanoi - Cielo Bar Gondola Hotel Hanoi Hanoi - Cielo Bar with great view of the Hoan Kiem lake Gondola Hotel Hanoi Hanoi - Welcome to Gondola Hotel Gondola Hotel Hanoi Hanoi - Welcome to Gondola Hotel
Hotel Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 40
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Fantastic

8.7

based on
258 reviews

Value for Money
8.8
Location
9.1
Staff Performance
8.7
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
9.1
Food/Dining
7.7
All reviews (258)
Hi H. Groups Malaysia, July 03, 2012
Still the Best Location in Hanoi

Quiet location
10
After a trip from Halong Bay, we return to stay at this hotel for another 2 nights. To our surprise they up graded our rooms to the front with balcony. It is large and beautifully, the widows are doubled glassed, little or no noise from the street below. We found this location near the lake a perfect base for discoverying Hanoi. Staff at the Gondola were very helpful, especially in getting us reputable taxi's and recommend places of interest and good food near by. Generally very happy and would stay there again.
Grace W. Solo travelers Malaysia, July 01, 2012
Excellent service!

Great service, good location
9.3
We had a lovely stay in Gondola over a long weekend in Hanoi. It is well appointed, comfortable and we were upgraded to a junior suite upon arrival, which was much appreciated! The hotel is in a strategic location for exploring old Hanoi. And the ladies at the front desk were excellent - friendly and super helpful with all kinds of tips and info.
Hi H. Groups Malaysia, June 30, 2012
Great location in busy Hanoi

well furnished rooms.
10
stayed for 2 nights. This is a new, classy hotel in the old quarter of Hanoi. The rooms are attractively decorated, and the bathrooms are all done in marble, large and spotless. The staff are very friendly and efficient, recommended a few places of interest. Plus it is quiet!! This is an excellent choice for a mid-range hotel in chaotic Hanoi.
Marlene N. Couples Australia, June 27, 2012
Lovely Hotel and service with a smile

Staff, Central, food, great rooms
10
Stayed at Gondloa Hotel twice in our three weeks traveling Vietnam, loved it, the staff outstanding, food great, rooms lovely. Street outside a mess, but they are working on it. So central you can walk to most places. Would recommend to any traveler.
John G. Couples Australia, June 26, 2012
Beautiful Hotel and great location

Great location near the lake with friendly staff and comfortable facilities
9
the location in the old quarter is very convenient with only a short walk to the lake and many interesting shops. also close to the french quarter. the downside is the street scape with a very untidy road surface and non existent footpaths. once you reach the hotel entrance it is a welcome haven contrasting with the outdoors. staff were particularly friendly and the food was good. the room was very comfortable and a well appointed bathroom
Boon H. Couples Singapore, June 24, 2012
Lovely hotel located in shabby environment

Good service with a smile. Helpful staff.
7.3
We were surprised that such a great boutique would locate in such environment. However, the staff made up for it by their friendly service. Although we booked the lake view room, there is no direct lake view.
Travel tip: We went to day tour to Halong Bay and Tam Coc Bich Dong. Prefer Tam Coc Bich Dong.
Tian-Yun C. Business travelers Taiwan, June 23, 2012
Not Recommend

good location, friendly staff
4.3
I stayed for 3 nights. It drove me crazy. The first morning I was waked up by the sounds that people closed doors and clamed up/down the stairs after 6am. The staffs are nice and help. They changed a room for me. However, the second morning, I was waked up by the house keeper who wanted to clean the room at 9am. The room is not good as well. The shower water was not hot enough. The bathroom exhaust fan automatically turned on every night at 9pm for 1 hour and made loud noise. I definitely won’t recommend Gondola Hotel to any of my friends.
Lee H. Groups Singapore, June 19, 2012
Great Location and service staff is helpful

Great locations
10
as the weather is too hot during our stay, and the aircon is not power enough, so is bit warm in the room. and for free wifi, the rounter signal is too weak, so is alwasys cut off when you surf. but we surprised that they willing to change a twin room for us without extra charging.we actual booked 2 superior rooms stated we wanted 2 twin rooms, but actual they don't have the twin-bed under superior room. so the hotel staff upgrade for us the room with twin-bed. surprisely, the room is big and come with a big toilet as well.
Shopping Tip: Hotel near by the Hang Gai Street and Hoan Kiam Lake
Linda K. Couples Australia, June 18, 2012
Immaculate Hotel in fantastic location

Beautiful room and amazing bathroom
10
my initial impression when first arriving - "what the"? our first day in vietnam and totally green. what appeared to be a seedy little street housed our hotel. a diamond in the rough best described this little gem. the reception staff's greeting was warm and friendly and we immediately knew we were in for a great stay. the hotel is only 7 months old - the decor is exquisite and amenities superb. i cannot find one negative about this hotel - ok the room was a little small but everything else was beyond fault. the location was perfect for sight-seeing and the "seedy" little street actually was a hive of colourful activity that reflected the vietnamese way of life - within an hour i was mesmerised and in awe of the locals going about their day. unfortunately, we only had one night at the gondola - i would definately recommend this hotel.
Shopping Tip: There is a little shop at the end of the road that has the most amazing paintings for silly prices by Australian standards. A young lady paints them (copies) but they are superb.
Leong P. Couples Singapore, June 17, 2012
Clean and nicely renovated

English speaking front desk
7.7
hotel is modern and the beds are comfortable. problem is aircon is very slow to cool down and allocates only 1 key card. we had to change roomo coz the first one had gas smell but after we have changed, everything is fine. hotel is 5mins to hoen kiem lake. surrounded by loads of local food joints, can also find painting shops and dvd shops next door. interesting to sit down and observe the peoples' way of lives. adjacent to the city centre where you can find slightly more recognisable joints like kfc, highland beer, korean & thai restaurants, swarovski, aldo, etc.
Sightseeing/Attractions Tip: Weather is very warm and humid, aircondition is the greatest invention. Walkable distance to the museums, prison, etc... Night market on Friday very close to the hotel.

Book now!

Sale ends soon!

Gondola Hotel Hanoi Hanoi - Gondola EntranceGondola Hotel Hanoi Hanoi - SuiteGondola Hotel Hanoi Hanoi - SuiteGondola Hotel Hanoi Hanoi - Executive DoubleGondola Hotel Hanoi Hanoi - ExecutiveGondola Hotel Hanoi Hanoi - Deluxe DoubleGondola Hotel Hanoi Hanoi - DeluxeGondola Hotel Hanoi Hanoi - DeluxeGondola Hotel Hanoi Hanoi - SuperiorGondola Hotel Hanoi Hanoi - Room Superior’s bathroomGondola Hotel Hanoi Hanoi - Suite BathroomGondola Hotel Hanoi Hanoi - Executive BathroomGondola Hotel Hanoi Hanoi - Executive BathroomGondola Hotel Hanoi Hanoi - Suite BathroomGondola Hotel Hanoi Hanoi - Superior bathroomGondola Hotel Hanoi Hanoi - Spacious LobbyGondola Hotel Hanoi Hanoi - Spacious LobbyGondola Hotel Hanoi Hanoi - Friendly ReceptionGondola Hotel Hanoi Hanoi - Gondola RestaurantGondola Hotel Hanoi Hanoi - Gondola RestaurantGondola Hotel Hanoi Hanoi - Buffet BreakfastGondola Hotel Hanoi Hanoi - Buffet BreakfastGondola Hotel Hanoi Hanoi - Buffet BreakfastGondola Hotel Hanoi Hanoi - Cielo BarGondola Hotel Hanoi Hanoi - Cielo Bar with great view of the Hoan Kiem lakeGondola Hotel Hanoi Hanoi - Welcome to Gondola HotelGondola Hotel Hanoi Hanoi - Welcome to Gondola Hotel

Earn rewards with us!

 Get 4-7% back on every booking
 Points added automatically
 Save money on future bookings
New DOUBLE and TRIPLE points promotions!

more information


Customer Support

Customer Reviews - Gondola Hotel Hanoi, Hanoi

NY-AGWEB-3203