Hanoi Capital Hotel Hanoi Reviews

Family Suite is ok Guest Rating: 3.3

Repeated our stay in this hotel, about 10 days later. It actually confirmed every single aspect of the previous stay. Good location right in the Old Quarter, inexpensive, but laking in the food department. I would recommend for friends not wanting to spend a lot of money without being too picky.

Good location, caring staff.

Weak breakfast.

Hanoi experience Guest Rating: 3.3

If you want to stay in the heart of the Hanoi Old Quarter, this is the place to be. This nice and friendly hotel is very well located. The price is good for those who only will need the hotel at night for some hours of sleep. The only facility is the free internet (which is always good) and the TV on the bedroom with overseas channels. The staff is very friendly and helpful. The breakfast is so so. There is one thing that the hotel need to improve. The cleaning. The rooms could be more cleaner and the towels more white. Evean so, the relation price / quality is good. And if you do not want to spend much money on the hotel, this is a hotel to take into account when choosing where to stay in Hanoi.

Hospitality, friendly staff, location, free internet

The rooms could be better cleaner

Good value for money Guest Rating: 3.3

The first hotel we stayed on the first visit to Hanoi. The staff was attentive, and not overly insistent on the tours available. The rooms are reasonable, and clean enough. It has free internet. The breakfast is nothing special and the space for the meals is small and not well located. The location of the hotel is 15 mins walk north of the Water Puppet Theater.

Caring staff, location, inexpensive, free Internet.

Weak breakfast.

• Shopping Tip : The location is good as it is well in walking distance of most of the small shops of souvenirs right in Old Quarter.

Recommend to my Friends Guest Rating: 4.8

The room was comfortable and clean. I especially loved the nice view from my room. The price was just right. The hotel has easy access to Ho Hoan Lake, Dong Xuan Market, and many shopping streets. The staff were very friendly and helpful. All food I ate at mini-restaurant in the hotel was delicious. The hotel has its own car and we can ask to transport between airport and the hotel cheaper than airport taxi. I will book this hotel if I have a chance to go to Hanoi again.

Good location, kindly & friendly staff, comfortable room

Only communication in English

• Sightseeing/Attractions Tip : You can enjoy night market on weekends near this hotel!

Very busy cities Guest Rating: 2.8

Have life and big rooms.

Breakfast must improve.

• Travel tip :

mediocre hotel, two-faced Guest Rating: 3.3

We stayed at the Hanoi Capital for a few nights. Right when we got there someone named Simon checked us in, and although pleasant, right away they tried to sell us tours, and this was very unwelcoming given it was 11pm after a long day of travelling!! There were subsequent attempts to sell tours, and based on our lack of interest, his solicitude greatly diminished to the point of not even saying goodbye. The other guys who didn't man the desk were really considerate, pleasant and helpful (within their limits). For the price, the room was decent, cleaned daily.

free internet, outgoing, helpful staff, in the old quarter near many shops

didn't replace the free water each night, stole the decorative pillows after the first night, weren't flexible on early checkout

• Restaurant Tip : If you go out the hotel on Hang But, turn right, go to the end of the street and then turn left. Up a block or two on the right hand side corner is a delicious cafe that has great vietnamese weasel coffee, called Trung Nguyen cafe