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Exceptional 9.3
Based on 1486 reviews

Recent customer comments

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Exceptional



based on 1486 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 8.8
  • Location 9.3
  • Room Comfort/Standard 9.5
  • Service 9.3
  • Value for Money 9.2
  • Food/Dining 8.8

Leanne H.
Australia
March 24, 2013
Very comfortable and carefree
Friendly and helpful staff, emaculately kept rooms, free and strong wifi with lap top provided in each room.
We stayed at 5 different hotels during our holiday in Vietnam, including a 5 star hotel, but the Hanoi Elegance DIamond was no doubt the best. Despite arriving well before the check in time, we were greeted warmly by the staff with a fresh watermelon juice whilst they quickly prepared our room for us. Rooms are spotless and well presented, staff are fluent in english and more than accomodating, restaurant serves good food at a fair price and the hotel is walking distance from major attractions in the old quarter. Would definitely reccomend this hotel to all types of travellers.

John A.
United States
March 20, 2013
Way beyond expectations!
Wonderfully attentive, friendly staff; pdrice; location.
Staff made our stay in a very difficult and confusing city a great experience.

Gerardine C.
Singapore
March 18, 2013
Lovely boutique hotel
Good location, huge and comfy room, good service

Sohil M.
United Kingdom
March 17, 2013
Pleasant hotel in hanoi old quarter
Location and food stood out.

Wan Z.
Malaysia
March 16, 2013
Nothing short of joy
The helpful and warm staff, walking distance to great shopping areas and the superb French toast at breakfast

Stephen S.
Australia
March 16, 2013
5 Star Quality in Hanoi
Location, Service, Restaurant
This is the finest boutique hotel we have ever stayed in - great value!

Paraskevi-Maria P.
Greece
March 14, 2013
Boutique hotel
Breakfast, high speed internet, design
Small room with high speed intrnet, great breakfast, nice design

Stephen S.
Australia
March 12, 2013
Best boutique hotel we have ever stayed at.
Luxury room, great service, great food

Felicity N.
Australia
March 12, 2013
Great location fantastic staff.
Close to the old centre and friendly helpful staff.
I love The Diamond Elegance and have returned after staying two years ago. The staff are incredibly helpful and friendly and the rooms are comfortable and clean. It's close to the old quarter and right in the action.

Phoon S.
Malaysia
March 11, 2013
Great hospitality n nice location
Best service with great reception from day1
Best service n hopitality given from day 1..location r strategically placed near d haem kap lake...overall had a superb stay n experience there n would certainly recommend to those going to hanoi