arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Exceptional 9.3
Based on 1443 reviews

Recent customer comments

Filter by traveler type
Exceptional



based on 1443 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.5
  • Staff Performance 9.3
  • Value for Money 9.2
  • Food/Dining 8.8

10 Erik H.
Germany
July 24, 2015
The best Hotel we had in Vietnam
Very friendly and well organized service, especially the reception, great breakfast and comfortable rooms

9.7 Giovanni D.
Italy
July 19, 2015
a good choice for the center of hanoi
clean, quiet and good service
the stay was very good and the people of the hotel were very fiendly and available

9.7 HERMAN W.
Indonesia
July 08, 2015
Very Nice Boutique Hotel
Rooms, Breakfast and staff

8 Tay D.
Singapore
June 25, 2015
Great hotel and worth the value
service, comfortable, food
We had a fantastic and memorable stay at the hotel, the service is great, room is comfortable. nice toilet, great breakfast. thank you

9.3 Alicia A.
France
June 03, 2015
Great stay and amazing service
location good service and amazing beddings

9.7 michael B.
Australia
May 28, 2015
Staff very friendly ,keep it like that
Clean , friendly , good location
I feel safe , and they are know how to make u comfort with nice room and fruits finger and price also good . Bravo

10 Francesca T.
Italy
May 28, 2015
Just perfect!
Great location. Friendliness and professionalism of staff. Feels like home.
A pure delight from arrival to departure.

7.7 an L.
Singapore
May 28, 2015
Beautiful Hotel, Excellent reception
Good Location, Nice big bed, CLean room
Good Location, Nice big bed, CLean room

8 Lamthan P.
Thailand
May 09, 2015
jGood for short stay
Location, transportation, food
None

9.7 Vicky N.
New Zealand
April 22, 2015
Very helpful and attentive staff
Responsiveness, location and friendly staff