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Exceptional 9.3
Based on 1443 reviews

Agoda Verified Reviews

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Exceptional



based on 1443 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.5
  • Staff Performance 9.3
  • Value for Money 9.2
  • Food/Dining 8.8

10 Cesar M.
Mexico
March 05, 2015
Excellent night and stay, enjoy every single bit
Attention of staff, conditions of room and cleaness
My stay was great, I am planning my next trip to Vietnam and they will be my first option, staff is great, they will try to help you anyway they can, We booked a superior room and were surprised by a welcome wine and fruit basket, staff is always willing to help, room is comfortable and clean, not a single con about the stay

9.7 Romeo R.
Suriname
February 07, 2015
My stay in Hanoi
location, staff, value for money
Excelent. The staff is brilliant.

9 Zhiming Y.
United States
February 06, 2015
Good value hotel
Special toilet thing offer; comfortable room
Very good.

10 Chang-I H.
United States
January 27, 2015
Great service
Service,room and location
Great service. Very helpful staff throughout the hotel.

10 Chang-I H.
United States
January 25, 2015
Great hotel
service, cleanliness and location
It was again another excellent service

9.7 Siew K.
Singapore
January 14, 2015
Lovely boutique hotel
Comfortable, clean and convenient
The hotel staff were helpful. The breakfast was excellent. The room was spacious, clean and comfortable.

8.3 Karmen C.
Australia
January 12, 2015
Great location
location, restaurant, value for money
The location was perfect, walking distance to lots of restaurants and sights in the old quarter. The restaurant had great food. The rooms were clean but the beds were not the most comfortable.

9.7 Lance D.
Australia
January 11, 2015
This hotel is great
Room comfort, bed is great and buffet bfast is awesome
Brilliant

8.3 Jin L.
South Korea
January 07, 2015
Good restaurant,
Clean, Good service, Comfort room
A little walk to the park and main road. Good dinner/breakfast restaurant. Food was delicious.

9.3 Neil P.
Australia
January 07, 2015
Hospitality in Hanoi
Location, helpfulness of staff, size of room
Enjoyed my staff and would stay there again