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Hanoi Elegance Ruby Hotel

3 Yen Thai Street, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Formerly : Hanoi Elegance 4

Hanoi Elegance Ruby Hotel Hanoi - Suite Room - Mezzanine Lounge Hanoi Elegance Ruby Hotel Hanoi - Family Suite Hanoi Elegance Ruby Hotel Hanoi - Junior Suite Hanoi Elegance Ruby Hotel Hanoi - Junior Suite Hanoi Elegance Ruby Hotel Hanoi - Junior Suite Hanoi Elegance Ruby Hotel Hanoi - Junior Suite Hanoi Elegance Ruby Hotel Hanoi - Superior Twin Room Hanoi Elegance Ruby Hotel Hanoi - Superior Double Room Hanoi Elegance Ruby Hotel Hanoi - Birthday Decor Hanoi Elegance Ruby Hotel Hanoi - Birthday Decor Hanoi Elegance Ruby Hotel Hanoi - Room Decor Hanoi Elegance Ruby Hotel Hanoi - Room Decor Hanoi Elegance Ruby Hotel Hanoi - Suite Bathroom Hanoi Elegance Ruby Hotel Hanoi - Suite Bathroom Hanoi Elegance Ruby Hotel Hanoi - Superior Bathroom Hanoi Elegance Ruby Hotel Hanoi - Superior Bathroom
Hanoi Elegance Ruby Hotel Hanoi - Restaurant Hanoi Elegance Ruby Hotel Hanoi - Hotel Entrance
Hotel Area: Hoan Kiem District - Old Quarter Number of Rooms: 30
Free Wi-Fi

Recent customer reviews

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Superb

9.3

based on
158 reviews

Value for Money
9.4
Location
9.4
Staff Performance
9.5
Hotel Condition/Cleanliness
9.5
Room Comfort/Standard
9.4
Food/Dining
8.6
All reviews (158)
Teresa S. Couples Australia, April 12, 2013
Definitely worth another visit

staff , location and great service
9.3
We will keep going back. The manager , the breakfast staff the travel desk all reception staff the cleaners wow they are all good and very attentive
Tom M. Couples United Kingdom, April 11, 2013
Excellent standard of decor, cleanliness etc

Friendly staff, clean rooms, location
9.7
The only bad thing was that we had to move hotels after 2 nights, as they were fully booked!
Teresa S. Couples Australia, April 07, 2013
We will be back

location, staff and great rooms
9.3
The staff are really there making sure you enjoy your stay. This is for real. They will go out of their way to check whether every thing is exceptional. The reception desk staff are so friendly.
Teresa S. Couples Australia, April 06, 2013
Always great Boutique hotel

location , great staff and great service
9.3
This is the second time we stayed here and we were not disappointed. The staff are so attentive and fun. The services including the travel desk and room service are great. When the staff realised I wanted to get exercise going up the stairs instead of the lift they arranged a for a room at the top! Over 100 steps yeah great service. They really get to know what the guest want!!
Wallace M. Solo travelers Australia, April 06, 2013
Great Hotel

Staff, location, Style
9
Very attentive and friendly staff who spoke good English and a very clean environment. This was my second stay at this hotel and I highly recommend it
Lori T. Families with older children United States of America, March 23, 2013
Best Staff Ever

The knowledgeable, helpful staff; the comfortable beds in the family suite room with a laptop, and the beautiful breakfast to start our day.
9
When you think about it, your experience in a foreign country comes down to the people who help you with your trip. The staff at Elegance Ruby bent over backwards to ensure we left with the best possible Vietnam memories. They knew we wanted to go to Halong Bay and got us an excellent rate on the best boat, the Au Co, a mystical dream come true. Then they called our Sapa hotel to oversee our safe transport from the train up the mountain at 5 a.m. Upon our return to Hanoi at 5a.m., they allowed us to rest in their family lounge, even though they were fully booked. The night manager called other hotels to find us a comfortable room nearby. They treated us truly like family!
Nikki W. Families with young children Malaysia, February 27, 2013
The best hospitality in Hanoi

Best service ever
9.7
Everything is soooo perfect. Thumb up. Great service, warm welcome & lots of help from the staff. Leave my bag here for Halong Bay cruise. Hanoi Elegance Ruby is the BEST
Marita L. Groups United States of America, February 22, 2013
Wonderful hotel in Old Quarter

great staff, cute accommodations, lovely stay
10
i traveled with a friend to vietnam during an extended holiday. our trip to hanoi represented the final leg of our trip. from hanoi we arranged to take a trip to halong bay. we selected the hotel based on very positive reviews and we were not disappointed. i will say that the hotel was slightly off the beaten track which made it difficult for our taxi driver to find. however once we arrived we were greeted with welcome drinks and loads of information about great locations for food and sightseeing. they rooms were really cozy and had a laptop as well as wifi. my friend and i acquired an extra piece of luggage in clothing each while in vietnam. the hotel allowed us to store our bags in the hotel while we vetured to halong bay as we were booked the following evening back in the hotel. when we returned from halong bay the luggage was already in the room. the overall experience was very positive at the hanoi elegance ruby.
Marita L. Groups United States of America, February 20, 2013
lovely boutique hotel with great staff

nice rooms and great staff
10
i traveled with a friend to vietnam during an extended holiday. our trip to hanoi represented the final leg of our trip. from hanoi we arranged to take a trip to halong bay. we selected the hotel based on very positive reviews and we were not disappointed. i will say that the hotel was slightly off the beaten track which made it difficult for our taxi driver to find. however once we arrived we were greeted with welcome drinks and loads of information about great locations for food and sightseeing. they rooms were really cozy and had a laptop as well as wifi. my friend and i acquired an extra piece of luggage in clothing each while in vietnam. the hotel allowed us to store our bags in the hotel while we vetured to halong bay as we were booked the following evening back in the hotel. when we returned from halong bay the luggage was already in the room. the overall experience was very positive at the hanoi elegance ruby.
Kate R. Couples Australia, September 24, 2011
Boutique hotel centrally located

Location & friendly staff
10
2nd stay at this hotel (we went to Halong Bay for an overnight cruise) and was just as good as the last. The hotel keep our bags in storage and put back in our new room on our arrival. Again very friendly staff and breakfast awesome. They even made us a cake for our honeymoon!

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Hanoi Elegance Ruby Hotel HanoiHanoi Elegance Ruby Hotel Hanoi - Suite Room - Mezzanine LoungeHanoi Elegance Ruby Hotel Hanoi - Family SuiteHanoi Elegance Ruby Hotel Hanoi - Junior SuiteHanoi Elegance Ruby Hotel Hanoi - Junior SuiteHanoi Elegance Ruby Hotel Hanoi - Junior SuiteHanoi Elegance Ruby Hotel Hanoi - Junior SuiteHanoi Elegance Ruby Hotel Hanoi - Superior Twin RoomHanoi Elegance Ruby Hotel Hanoi - Superior Double RoomHanoi Elegance Ruby Hotel Hanoi - Birthday DecorHanoi Elegance Ruby Hotel Hanoi - Birthday DecorHanoi Elegance Ruby Hotel Hanoi - Room DecorHanoi Elegance Ruby Hotel Hanoi - Room DecorHanoi Elegance Ruby Hotel Hanoi - Suite BathroomHanoi Elegance Ruby Hotel Hanoi - Suite BathroomHanoi Elegance Ruby Hotel Hanoi - Superior BathroomHanoi Elegance Ruby Hotel Hanoi - Superior BathroomHanoi Elegance Ruby Hotel Hanoi - RestaurantHanoi Elegance Ruby Hotel Hanoi - Hotel Entrance

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