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Very good 8.0
Based on 624 reviews

Recent customer comments

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Very good



based on 624 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.1
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for Money 8.2
  • Food/Dining 6.9

Khoo H.
Malaysia
May 08, 2016
good and conveniene
satisfactory

Trang T.
Vietnam
April 26, 2016
Good value for money
Nice staff made this hotel a pleasant place to come to. The price was good, location within the centre of Ha Noi. We came late and left early so didn't ask for more than a room overnight.

Kiang A.
Singapore
April 15, 2016
Bad Hotel
The first night when we checked in, they give us 1 big bed and 1 foldable single bed. the air con is leaking a lot of water and we called the front desk, he sent one guy up and that guy just put a few towels on the floor and left. We waited for half an hour and no one come. we called the front desk again and he changed room for us. the room now have one queen side bed and they brought down the foldable bed, there was noise gong gong the whole night. The second day, we mentioned to the front desk, then they changed is to the correct room that i booked. On the 4th day morning, i asked them to book a taxi for us and they charged me US$18 boy the hotel, before the day i asked the other front desk lady, she mentioned US$16 for 7 seaters. i will never stay there again and agoda pls don't advertise such a bad hotel. Oh by the way, we felt itch when sleeping on the bed.

Yukie S.
Japan
April 14, 2016
Good enough
Convenient location for sightseeing, perfect access to local shops. But when I check out the hotel, hotel staff requested to pay 10USD for face towel that I accidentally spill coffee and swipe it off last night.only thing I feel bad the trip is this, Insane...

Maaike B.
Netherlands
April 11, 2016
Perfect location, friendly staff
Good location, middle of Old Quarters. Just 15 minutes walk to the busstop for the (shuttle) bus to the Airport (opposite Vietnam airlines building 40.000 dong) Many good restaurants around.

Tanya A.
South Africa
April 08, 2016
Mouldy bathroom eeeewwww, horrible breakfast
Staff were decent, good English level. Great location but that's it. The bathroom ceiling had a massive section that was rotting with mould. The shower drainage was terrible it flooded the bathroom every time I used it. The breakfast was horrible, very oily and tasteless. I would never stay there again

Insiya L.
India
April 03, 2016
Good location.
The hotel was located in the town center. The room was a bit dingy with no window. I would pay more and take a street facing room With window

Edenn T.
Philippines
April 03, 2016
The room is disappointing
I like the staff they are very helpful and accommodating. location is good too for walking around old quarter. But the room was noisy from the guests chatting/walking/banging door, the hotel uses towels that are already torn and their shower drain is clogged the whole time.

Munatirah Y.
Malaysia
March 29, 2016
Really value for money and strategic location.
Front office staff were friendly & helpful

Zen C.
Philippines
March 25, 2016
Really amazing hotel
Particular thanks to Mr.Tuan, for helping me with Halong Bay Cruise arrangements then onward flight from Haiphong - he was invaluable ! All the staff are amazing and can't do enough to make your stay perfect .