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Very good 8.0
Based on 620 reviews

Recent customer comments

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Very good

based on 620 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.0
  • Location 8.5
  • Room Comfort/Standard 8.1
  • Staff Performance 8.3
  • Value for Money 8.2
  • Food/Dining 6.9

8.4 Yukie S.
April 14, 2016
Good enough
Convenient location for sightseeing, perfect access to local shops. But when I check out the hotel, hotel staff requested to pay 10USD for face towel that I accidentally spill coffee and swipe it off last night.only thing I feel bad the trip is this, Insane...

8 Maaike B.
April 11, 2016
Perfect location, friendly staff
Good location, middle of Old Quarters. Just 15 minutes walk to the busstop for the (shuttle) bus to the Airport (opposite Vietnam airlines building 40.000 dong) Many good restaurants around.

4.8 Tanya A.
South Africa
April 08, 2016
Mouldy bathroom eeeewwww, horrible breakfast
Staff were decent, good English level. Great location but that's it. The bathroom ceiling had a massive section that was rotting with mould. The shower drainage was terrible it flooded the bathroom every time I used it. The breakfast was horrible, very oily and tasteless. I would never stay there again

8 Insiya L.
April 03, 2016
Good location.
The hotel was located in the town center. The room was a bit dingy with no window. I would pay more and take a street facing room With window

6.8 Edenn T.
April 03, 2016
The room is disappointing
I like the staff they are very helpful and accommodating. location is good too for walking around old quarter. But the room was noisy from the guests chatting/walking/banging door, the hotel uses towels that are already torn and their shower drain is clogged the whole time.

8.7 Munatirah Y.
March 29, 2016
Really value for money and strategic location.
Front office staff were friendly & helpful

10 Zen C.
March 25, 2016
Really amazing hotel
Particular thanks to Mr.Tuan, for helping me with Halong Bay Cruise arrangements then onward flight from Haiphong - he was invaluable ! All the staff are amazing and can't do enough to make your stay perfect .

6.8 Angela Z.
March 22, 2016
close to night market on weekend
the location is very near to the night market which only have on the weekend. We recommend the restaurant opposite the hotel call Bun Cha Nam Local Vietnamese food so good but I think the price a bit high. only disappoint thing is we book the taxi with the hotel to the airport for the flight at 9.00am for 5 people then in at 6.40 we have to leave the hotel but the taxi denied to transfer us because police not allow 5 passenger in one small (Vios) car. We already told the staff that we have 5 people.Anyway hotel arrange another car but same size(Vios) to pick 5 of us up driver can manager us to arrive the airport within 30 min. but during we waiting and panic to not arrive the airport on time is annoying.

8 Angela Z.
March 22, 2016
location is good about 15 min walk from the small lake.
room is okay single bed is big for 1 person I can sleep very well . bathing the waste pipe was block so the water cannot go properly so it wet to the dry area in toilet. My room is no big window but that fine because out is just next build view and maybe noise with the car horn. Staff is helpful we have to leave the hotel in the early morning they okay to prepare the breakfast for us.

10 Malou G.
March 22, 2016
best service
The service here is impacable, they really go for the extra mile. Best service I have ever received in Vietnam!!