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Recent customer comments

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Very good



based on 218 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 7.8
  • Service 8.0
  • Value for Money 8.1
  • Food/Dining 6.0

HYOJIN L.
South Korea
January 04, 2016
dirty...
two beds
The room was infested with cockroaches and I was trying to eat instant noodle but the electronic pot was not clean! It seemed they never cleaned the room! I was wonder if they even changed the covers. The staffs were nice but however they kept telling me to book Halong bay tour even before they showed me the room when I just arrived at the hotel and was so tired.

Chu N.
Singapore
October 18, 2015
Budget hotel with a heart to serve every customer
Staff performance, location, breakfast
Our four nights stay at the hotel was very memorable. The manager and his staff were kind and very helpful. When we arrived at the hotel late from the airport, one of its staff even came out to the main road to fetch us when the taxi driver called up. The breakfast was good and we were served with fresh fruit although it was not in the breakfast menu.

Cally C.
Singapore
July 28, 2015
Best stay in vietnam
Shower, cost and location
Chanced upon this hotel during one of last stops in the trip across Vietnam, and I was sold the moment I saw the shower. Very good value for the price paid: a superbly clean room with tv, aircon, a huge bed, great breakfast on the highest floor, a lift and very friendly staff! Location was good too as it is cut off from the main traffic, but with mini stores around.

HANA P.
South Korea
June 30, 2015
good location kind service
good price/ friendly service/clean room/ convinence located

Des C.
Australia
June 28, 2015
great hotel
great location quiet, efficient staff
My stay was just fine got very good price online well below advertised price only downside air con struggled with the heat have not stayed in any other hotel in Hanoi so hard to compare

Richard L.
Australia
June 16, 2015
Great Hidden Hotel
Hidden, Quiet, Staff
This hotel is well hidden, cant really find it even by taxi. Its tucked away into a small alley, but its good for privacy and it is walking distance from Hoan Kiem lake. Good for tourists on a budget. The staff are nice and friendly.

Robertson M.
United States
May 13, 2015
a great night in luxury hotel
friendly, nice view and helpful staff
This was the first time I came here. The feeling was awesome because of wonderful view, natural conditional,they was free upgrade for us to deluxe room are very good room ... so I definitely come back soon. I think the service and space here will pleasure any visitor.

Maja K.
Germany
April 08, 2015
Never again!!! Terribke Hotel!!
The location is not that bad
The hotel is old, rooms are not very nice and the hotel stuff is very pushy to sell you a trip. Every time we were leaving the hotel or coming 2-3 of them would start questioning us about our plans. Very annoying!!! The breakfast is horrible: one drink in a dirty glas and an omlette swimming in oil. The room for the breakfast is old, dusty and diguasting

Alex E.
United Kingdom
April 05, 2015
Flies!!
flies everywhere in the bathroom

Ngoc L.
Vietnam
April 03, 2015
really good price
good price, clean, friendly staffs
really good