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Excellent 8.1
Based on 88 reviews

Recent customer comments

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based on 88 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 8.3
  • Value for Money 8.7
  • Food/Dining 7.5

Hannah B.
May 13, 2016
Felt very comfortable.
The hostel is right in the old quarter of Hanoi. From there you can reach everything by foot if you want. If you don't feel like walking the staff will arange everything you want/need (eg. taxi). It's a clean hostel Felt very comfortable . The best things about this hotel are the breakfast, which is truely a sensation with a mixture of fresh fruit and a menu that leaves no desires unfulfilled, and the staff. The staff couldn't be nicer or more helpful. The service is better than in some 2 star hotels I have stayed in! If you want a trip to Halong Bay or Sapa you can book it here without hesitation. There might be cheaper options out there, but my trips (Halong Bay and Sapa) were amazing. The Hostel is not the cheapest in Hanoi, but I dont regret choosing it for a second!! I even added two more nights!

Maximilian M.
May 02, 2016
Perfect service - they cared about everything
Perfect service - they cared about everything. Tours, food locations and bars, ... they had every information we needed. If you have any wishes, ask Dong No Problem! :-) Breakfast was good. Excellent price/performance ratio.

Kelly B.
United Kingdom
April 22, 2016
Dong is the boss and his hostel is the best you can do in Hanoi”
Take your time to talk to Winter Hostel, your trip might change considerably. Free beer and breakfast makes it very interesting for the lowest price dorms in Hanoi.

South Korea
April 14, 2016
This is totally worth the price.
The hostel is surrounded by many shops and restaurants and only take a few minutes walk to some popular places. The staffs are very friendly and helpful. Breakfast with selection and toiletries are provided. This is totally worth the price.

Amber M.
April 11, 2016
Great values the money and very help full

Ann B.
April 10, 2016
cheap and fun hostel to stay in and I got it
I was looking for a cheap and fun hostel to stay in and I got it. Great atmosphere, friendly and helpful staff always willing to help me. My bed and bathroom was clean and was exactly what I required. I will definitely recommend Winter Hostel to my friends who will travel here soon

Sebastian F.
April 08, 2016
So we really recommend this hostel! Location is perfect,
We really enjoyed our stay at Winter Hostel ! We arrived after a long flight from Europe 1 hour earlier, but the pick up we arranged via the hostel was already there! Perfect. It was also possible to check in, so that was great after such a long flight. We booked a room with a balcony, which was nice. The room was very comfortabele. Nice bed and shower. The breakfast was good, we could choose between different kind of eggs (fried, boiled, etc). We booked a tour to Halong Bay (2D 1N) at the hostel, and i would really recommend it to you. The owner was so friendly, he really made sure we had a nice room far from the engine. Our tour was amazing!! He also helped us with train tickets to Sapa, and they made sure we got in the right cabin. The owner was really helpful and so friendly. After Sapa and Halong Bay we could take a shower in room, and stayed for a couple of hours in the room. We also got a free breakfast! So we really recommend this hotel! Location is perfect, 10 minutes walking to the lake

Federica N.
March 21, 2016
Perfect place in Hanoi”
Friendly and helpful Staff! Thank you for a perfect stay!
When i arrived, after a tough 7+ hour trip from Sapa, the receptionist informed me that my room was not available... but that a nicer one was, and that i would be given a free upgrade. the room was very comfortable! even better was the help i got. i realized at about 10 pm on my last night in vietnam that i couldn't find my kindle. thinking i might have left it in a nearby restaurant/hotel, i went downstairs to ask for help. the night receptionist went with me to the restaurant, helped explain my situation to the people there, got on the phone with the manager and arranged to send it back to me in the us if the investigation was successful. thankfully, it turned up the next morning in an obscure corner of the room, but i was impressed by how dedicated they were to solving my problem!

March 15, 2016
Good Private car pick up
airport pick up service very useful and for good price.
Excellent location in middle of the old town, staff very nice and helpful, airport pick up service very useful and for good price.

March 11, 2016
Really nice hostel to backpacker”
If i go back to hanoi, i'm sure to stay there.
Here is so comfortable and have great atmosphere. Especially, staffs is amazing professional and friendly, hellful. I'm really thanks to them. If i go back to hanoi, i'm sure to stay there.