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2015
Very good 8.0
Based on 757 reviews

Recent customer comments

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Very good



based on 757 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.8
  • Location 8.3
  • Room Comfort/Standard 8.1
  • Staff Performance 8.0
  • Value for Money 7.6
  • Food/Dining 7.6

barbara B.
United States
February 23, 2013
great location but outdated room
Hotel features & room are outdated for 5 star hotel standard.

Tan C.
Malaysia
February 19, 2013
nice hotel and good service
the gym and many choices of pillow for the comfort
enjoy the gym facilities with 2 guided trainer whom are very friendly. breakfast are good with many choices.

Chanikarn D.
Thailand
February 18, 2013
Good location
Near Bitec
HOtel is near Central Bangna and Bitec and is not so far from suvannapoom and BTS we can go for shopping in many place surround here.

Chanikarn D.
Thailand
February 18, 2013
Good Atmosphere Hotel
Comfortable Hotel
Good decoration, clean and comforatable Hotel also fully service, suitable for stay and dicuss in business.

David C.
United Kingdom
February 17, 2013
Superb Hotel - as ever!
Staff and room size - top notch
Its a delight to stay in the Melia. Away from the hubub of Hanoi itself, the Melia is a delight and the staff are great. Nothing is too much trouble for the team and in the Executive Club,you really are treated like a VIP. I have stayed in the Melia a number of times, and each time its been excellent. I cannot recommend this hotel highly enough.

sourav P.
India
February 17, 2013
Good hotel in Central Hanoi
Location, Room size
we stayed here for 2 nights after returning from halong bay. location is very central. room size, service is very good. breakfast spreads were quite good. it is set up as a business hotel, with a decent size work table. only thing against is that the whole room was carpeted and it looked worn out. anyway, in hanoi, it is never that cold to require carpets. wooden floor would have sufficed and that can be better maintained. if you need to use hotel foreign exchange, use only usd. usdvnd rate they provide is quite good, but absolutely horrible if you want to exchange any other currency to vnd.

Ho K.
Singapore
February 11, 2013
Good Location and Pleasant Servce
Clean and comfortable room
Comfortable room with many courteous staff making my stay very pleasant. I have been staying in this hotel every time I am in Hanoi and never been disappointed.

Kenneth H.
Denmark
February 11, 2013
Melia Hanoi Hotel, Hanoi, Vietnam
Nice hotel with a good location.

Doan L.
Vietnam
February 10, 2013
Great hotel in Hanoi
Everything you need when you travel
Took my short-one-night-stay in this hotel and I had nothing to worry about this hotel. Great customer service and very friendly staff. Good location.

Parulkorn Y.
Thailand
February 08, 2013
Service is the best.
Service.
this is the first time at hanoi for business i'm so pround of this hotel they have good service .the one thing i love ..i have flight in early morning they prepare the breakfast box for us.thank you so much.