arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 759 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.8
  • Location 8.3
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.6
  • Food/Dining 7.6

dayana Z.
Malaysia
April 16, 2015
Awesome Stay!
The room, staff and the hotel itself
It was a good stay. Nice hotel, clean and yes worth every penny!

CHIEU H.
Vietnam
April 15, 2015
renovated rooms are great
Good location, nice comfortable room
I have stayed at Melia so many times in the last 10 years. It is a good business hotel. Lower floors have been renovated. Great rooms, very comfortable

Nguyen U.
Vietnam
April 13, 2015
home away from home
Everything make me feel comfortable. Good location for go sightseeing around capital.
Lovely

Ngan T.
Vietnam
March 31, 2015
Nice hotel in good location
good location for traveler, clean and nice services
was fine experience

Chaiwat K.
Thailand
March 27, 2015
Good hotel and impressive
Big room, good food, price a bit high
BF was not included, room is good siZe and quiet

Preeyapun S.
Thailand
March 12, 2015
Good for staff, Vietnamese food n comfortable room
Spacious bedroom and toilet, good function rooms, good facility for wheelchair traveller, good efficiency staff for all reservations, rooms, airport transfers, etc.
Happy feelings, staff members are all attentive and portrait a very prompt service at all time.

Maria Z.
Romania
February 20, 2015
Everything was just great!wish I go back ....
Piano in the hallway, my room, all the employees
One of the best I ever had!

Bardia H.
Canada
February 04, 2015
good one
everything

Shen L.
Malaysia
February 03, 2015
Comfortable place to be
Friendly staff who tries that little harder to make my long travel day less stressful, nice and modern room, great buffet restaurant
I was checked in by a Mr. Hung and he offered me a suite to ensure I am comfortable after a long day of travel. Thank you.

Yukifumi N.
Japan
January 25, 2015
Nice hotel for reluxing
Clean and wide room, good location, kind staffs
No special events or additional fees during new year holidays. We can enjoy quiet time for the end of the last year and the beginning of new year. Location is perfect and many entertainments are within the walking distance. The staffs (incl. one Japanese staff) are very kind and have sufficient knowledge about Hanoi city. Room is wide and perfectly clean with wide bath room with big bath tab. Responses of the staffs for minor claims are very quick and appropriate. Definitely we will select this hotel for our next visit to Hanoi.