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Exceptional 9.2
Based on 741 reviews

Recent customer comments

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Exceptional



based on 741 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 8.5
  • Location 9.5
  • Room Comfort/Standard 9.3
  • Service 9.4
  • Value for Money 9.3
  • Food/Dining 8.5

Mary Q.
Ireland
April 03, 2013
a great hotel, central, lovely heplful staff
Breakfast, staff, room

Jessie W.
Singapore
March 27, 2013
Clean hotel, Wonderful Service
Helpful staff, clean rooms, good location.
We had a wonderful 4D3N, all the staff answered our questions with patience and clarity. We even had a nice surprise when we arrived as we are on our honeymoon. My husband and I loved the cake, top quality! I will most definitely recommend it to everyone.

Sandeep B.
Australia
March 22, 2013
Attentive staff that cannot be compared. A
Staff, Freindlyness, breakfast

neville R.
United Kingdom
March 21, 2013
Excellent service at nice hotel
Lovely room great service from staff attention to details

Margaret J.
Australia
March 18, 2013
Fabulous
Room size,Quality Ammeneties,Quality Service
Everything was of exceptional standard. We were only disappointed that our stay was shortened because of health concerns.A very impressive property!

Aigul M.
Kyrgyzstan
March 17, 2013
Wonderful experience
Friendly and efficient staff, clean room, convenient location

Steve C.
Switzerland
March 16, 2013
Great second stay
superior room, great staff, good location
second stay at Meracus Hotel after our trip to Hoi An. We were upgraded to a superior room, bigger and brighter. Once agin everything was perfect thanks to the very professional staff

Steve C.
Switzerland
March 16, 2013
Great staff, good location and nice room
value for money, location, staff friendliness
we had a great time at Meracus hotel. The staff was adorable and helpful. Our room had no window but it was nicely decorated and comfortable. The location is great, near shopping areas,water puppets theater and old city. Many good restaurants nearby.

Tameem K.
Australia
March 14, 2013
Brilliant staff and nice hotel.
Staff, cleanliness, location

Hanny A.
Indonesia
March 14, 2013
Very personal staff touch
Location,Staff personal touch,Great bedroom
We were very satisfied with the hotel staff personal touch,clean and great bedroom with balcony as per what we have booked through Agoda.This hotel is not a big hotel , b.fast is so so and space is quite small. Balcony floor is dusty.