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Verified traveler reviews

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Very good



based on 575 reviews
  • Cleanliness 8.6
  • Facilities 8.1
  • Location 7.3
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.6
  • Food/Dining 7.6
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Zaw A. from Myanmar
Couples
Stayed 2 nights in April 2016
Good and clean hotel with very helpful staff. Massage was really good
Good to stay in Hanoi
Reviewed April 20, 2016

keita O. from Japan
Families with young children
Stayed 3 nights in March 2016
ok
Tough communication by English,
Reviewed April 06, 2016

Steven C. from Taiwan
Business travelers
Stayed 3 nights in March 2016
Clean room, good service
Clean room and good service over all. Pricy breakfast.
Reviewed April 04, 2016

Lily T. from Singapore
Business travelers
Stayed one night in April 2016
Above expectation
With the price the location and the hotel room is value for money.
Reviewed April 04, 2016

XUANTHAO N. from United States
Business travelers
Stayed 2 nights in March 2016
Very clean and comfortable. Staff service is excellent.
Hotel Nikko is very clean and comfortable. The staff service is excellent. The Nikko lounge does not have much to offer compared to the Hilton Opera Hotel's concierge lounge. The breakfast choices are limited.
Reviewed March 31, 2016

kazushige S. from Japan
Business travelers
Stayed one night in January 2016
good location
good location good restaurant good staff
Reviewed March 14, 2016

kazushige S. from Japan
Business travelers
Stayed one night in January 2016
good location
good location good restaurant good staff
Reviewed March 14, 2016

Lim E. from Singapore
Business travelers
Stayed one night in January 2016
Great Hotel
Comfort, Cleanliness, Service
First thing you'll notice is that the service here is extremely good. The room is also large, very comfortable and clean.
Reviewed February 11, 2016

Rania M. from Australia
Families with young children
Stayed 3 nights in January 2016
Not value for money
Customer service at the front desk and restaurant (La Brasserie) leaves a lot to be desired for. Old hotel, room was non smoking but still had a bad smell to it. Food at the hotel restaurant was extremely, extremely expensive and the worst I've had in VN. I had to send the Pho back cause it had no taste and only came with sliced chilli as a condiment. This was a $12+ Pho?? So disappointed when dinning 3 staff members on the floor at bfast time yet not one person asked if we wanted any tea? They were too busy chatting at the register. Bfast very poor for westerners extremely limited variety and goes well for Japanese and other Asian cultures. Bread by the staff was handled without any gloves when topping up the bread baskets at bfast, made me wonder what else they were handling without gloves??
Reviewed February 02, 2016

RAULT F. from France
Business travelers
Stayed one night in January 2016
Perfect for the business
Clean, price, wifi
It was perfect I stayed 1 night Room was ok: clean, quiet, well equipped Wifi worked
Reviewed January 18, 2016