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Recent customer comments

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All reviews (2581)

Business travelers (283)

Couples (1219)

Solo travelers (460)

Families with young children (110)

Families with older children (196)

Groups (313)

Excellent
8.5
based on 2581 reviews
Hotel Condition/Cleanliness
8.7
Location
8.2
Room Comfort/Standard
8.7
Staff Performance
8.7
Value for Money
8.7
Food/Dining
7.8

9.7 Pelle A.
Sweden
April 05, 2015
good hotel
1the staff 2the food 3the beds
Very good

9 Jean P.
South Africa
March 29, 2015
Rising dragon
Location, cleanliness of room and good breakfast
Room was very comfortable, however the city view rooms get fairly noisy from the overnight trains, railway station is nearby. However this added to experience!:) good value for money and super central, would recommend it

8.3 Tahir D.
Singapore
March 29, 2015
Recomended
Clean, friendly staff, location
Well managed hotel. Although can improve but it is very pleasent stay.

6 Thanh V.
Australia
August 18, 2015
Ok
ok
ok

9.3 john K.
United Kingdom
March 22, 2015
Excellent staff
Close to restaurants, excellent staff, nice room.
Good room with excellent staff. Will stay there again next time I am in Hanoi.

3 Douglas C.
Australia
March 13, 2015
very poor!!
WE would NOT stay there again!!!

6.7 Hayley B.
New Zealand
March 11, 2015
couples travelling
Bed
Good.

6.7 marco L.
Italy
March 02, 2015
just ok
staff efficiency, staff cordiality, room cleaness
the staff is really efficient and helpful. our room was facing the street, noisy due to the bars but not open until late. the hotel lights were pointing on our room letting the light break through the curtains..... for one night only is ok

4 Deledda C.
Malaysia
February 27, 2015
overrated & unpleasant stay
connecting room, rooftop restaurant, quiet
unique room design. however, the air-conditioner need to get it fixed!!! hot air sauna in the room

8.3 messaoud E.
France
February 21, 2015
good deal hotel
clean / location / friendly
It was first suprising as the room was not as big that it looks like on the website.. !! but finally it s ok.. and staff was helpfull and friendly.