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2015
Excellent 8.5
Based on 2581 reviews

Agoda Verified Reviews

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Excellent



based on 2581 reviews
  • Hotel Condition/Cleanliness 8.7
  • Location 8.2
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.7
  • Food/Dining 7.8

5 Cynthia K.
Malaysia
April 20, 2015
Worst service we have ever received
Breakfast ready by 6am. Room was clean. Location alright.
Awful treatment from staff. Shouting and screaming when we refused to pay extra charges we never agreed to. Even when we as guests tried to calm the staff down, more screaming and voice raising ensued. Never have we as travelers experienced such nasty treatment by a service department.

8.3 Wui L.
Singapore
April 16, 2015
good experience
staffs, rooms, breakfast
Wonderful. Staffs were helpful and give suggestions on where to tour around the vicinity. Were helpful in booking taxi for us too.

8.7 andrea G.
Italy
April 10, 2015
good quality
breakfast clean room
staff friendly good price for quality

9.7 Amy G.
United Kingdom
April 05, 2015
Fantastic hotel
Friendly staff, comfortable beds and very clean!
We had a great time at the hotel. We've travelled all over Vietnam and this was one of my favourite hotels. The staff are very attentive and helpful.

9.7 Pelle A.
Sweden
April 05, 2015
good hotel
1the staff 2the food 3the beds
Very good

9.3 Phillip L.
Australia
April 04, 2015
Wonderful staff
Kenichi and his staff. Comfy bed and pillow

8.3 Tahir D.
Singapore
March 29, 2015
Recomended
Clean, friendly staff, location
Well managed hotel. Although can improve but it is very pleasent stay.

9 Jean P.
South Africa
March 29, 2015
Rising dragon
Location, cleanliness of room and good breakfast
Room was very comfortable, however the city view rooms get fairly noisy from the overnight trains, railway station is nearby. However this added to experience!:) good value for money and super central, would recommend it

9.3 john K.
United Kingdom
March 22, 2015
Excellent staff
Close to restaurants, excellent staff, nice room.
Good room with excellent staff. Will stay there again next time I am in Hanoi.

3 Douglas C.
Australia
March 13, 2015
very poor!!
WE would NOT stay there again!!!