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Rising Dragon Palace Hotel

12 Nguyen Quang Bich Street, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Hotel Area: Hoan Kiem District - Old Quarter Number of Rooms: 51
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
1453 reviews

Value for Money
8.8
Location
8.4
Staff Performance
8.6
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
9.2
Food/Dining
8.0
All reviews (1453)
Kristin D. Couples United States of America, March 16, 2012
great staff and nice room

very flexible, helpful without being pushy, cool location
9.3
Nice place to stay. Room is nice and the shower was amazing! When we first got there, we were very tired from our flight, so asked if we could have a room even though it was way before check-in time. While they didn't have a room available in the hotel we were booked for, their sister hotel had a room and they happily let us take a nap there until our room was ready. Very nice of them. Overall it was great. Only thing was there was construction going on right next door, so it woke us up in the morning, but that will only be temporary.
Russell M. Couples Australia, March 16, 2012
Great staff and really nice rooms

Big clean rooms in a great location friendly helpful staff
9.7
Four adults in our group we loved it so much we are back and writing this review on their in room laptop right now.
Richard S. Couples United Kingdom, March 14, 2012
perfect service

shower
8.7
The ho chi mingh Maselleum was excellent and is a must se for the trip. The people of Vietnam are the best! The hotel staff were so friendly and would go the extra mile to ensure that you were having the best stay available! The hotel show and bathroom was unique and was a very high standard.
Sightseeing/Attractions Tip: The ho chi mingh Maselleum was excellent and is a must se for the trip. The people of Vietnam are the best! The hotel staff were so friendly and would go the extra mile to ensure that you were having the best stay available! The hotel show and bathroom was unique and was a very high standard.
Cheng K. Couples Singapore, March 14, 2012
Great Service & Hospitallity

Very friendly staff, always having time to listen & assist with informatio
9.3
What a friendly hotel in Hanoi. The staff, esp the front-desk were very helpful & friendly. When we returned to Hanoi at 6am from Sapa on overnight train and didn't sleep well, we reached the hotel at 6:15am to pick luggage to airport, they offered us complimentary breakfast & room to shower. What great empowerment the staff has to serve customers all the way. Great job guys!!!
Sightseeing/Attractions Tip: Check carefully if you book local tours to Halong & Sapa. They don't give much details like type of sleeper trains & hotels.
Andrea L. Couples Australia, March 14, 2012
Outstanding Customer Service!

The staff were so helpful and friendly. Couldn't do enough for us. Great location. Cosy rooms but everything you need if you are out most of the day.
9.3
i had several emails with annie from this hotel prior to arriving. she was so helpful, answering all my questions and arranging a taxi to collect us at the airport, ha long bay tour, and just being very friendly. i awas so happy to actully meet her. the staff when we arrived were exceptional, nothing was too much trouble. cuong, the customer service manager, was also outstanding. they took my husband to top up his mobile phone credit and the morning we left they gave us a take away breakfast pack! just all the little things that make your stay memorable. the location is good - and you can walk to most places of interest. there are building works going on either side of the hotel, but it didn't really bother us. all adds to the experience!
Clint T. Couples Australia, March 13, 2012
Lovely hotel but hard to find location

Great friendly service
8.7
Lovely hotel, nice and clean, spacious rooms tho very hard to find
Hotel Feature Tip: Groovy rooms with great bathroom
Hague G. Couples Australia, March 13, 2012
Amazing Service

Staff were absolutely fantastic - really helpful. Rooms were very clean as well.
9
Overall very happy with the hotel. It is on a side street and whilst still located in the Old Quarter it is in a quiet part so you don't get bothered with lots of traffic out the front making a noise. The room was smallish but for the money it was good value. The staff were incredibly helpful and friendly and helped us sort a few itinerary problems. The breakfast was simple but yummy and overall very happy with the stay. The only downside is a slightly hard bed but having been to China I was quite used to it but the girlfriend needed one night's adjustment. Definitely wouldn't let that put you off though - the hotel was definitely worth the money.
Michael C. Solo travelers United Kingdom, March 12, 2012
Spotless hotel and very friendly staff

Good size room and the food was excellent
10
From the moment I stepped in the door I was greeted with a welcome drink and Tony (manager) sat with me and explained everything about the hotel and what it had to offer plus he talked about all attractions within easy reach of hotel and how to get there. All staff were very polite and could not do enough for you, if I return to Hanoi I would definitely stay here again.
Kirsten R. Couples United States of America, March 12, 2012
Great service, Good Location

Breakfast Buffet had great variety, clean, modern facilities
9.3
we loved our stay at the rising dragon palace hotel. the staff was very accommodating, and helpful. it's on a small alley, so the hustle and bustle of hanoi isn't heard. the breakfast is fantastic...lots of options -and great crepe-like pancakes! fair car hire to the airport. the only downside was the construction nextdoor -only a problem during the day. but where in southeast asia can one avoid this?
Sightseeing/Attractions Tip: Ho Chi Minh Mausoleum is really interesting. Definitely a must see! Also, for shopping save a lot of it for Hoi An (if your travels take you there, since we've found it has MUCH fairer prices)
Sarah L. Groups Singapore, March 12, 2012
Impeccable Service.

Service and Cleanliness.
9.3
service - the service was amazing! we picked the hotel after reading so many great reviews on this and we were not disappointed! staff were very friendly, and gave helpful tips on traveling (what to look out for and what not). we made a little mistake while booking our rooms, and they were quick to solve this with a smile. what was very heartwarming was how they made an effort to take note our flight timings and when we would arrive - our room was always ready when we reached! almost no waiting time was spent at the lobby, which was awesome. location - as it is not located near the hustle and bustle, you may need to walk a bit more to get to places for food and sight seeing. but the location is much appreciated at night as it is very quiet. food - the pho we had for dinner was very delicious, and the hotel breakfast has a good spread..the only issue was the seafood dish, but all other food ordered was yummy! room - the room was clean and was rather big for two people. it was very lovely and we enjoyed our stay!
Shopping Tip: Shopping in Hanoi is generally more expensive than other parts of Vietnam.

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