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Excellent 8.5
Based on 389 reviews

Recent customer comments

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Excellent



based on 389 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 8.5
  • Staff Performance 8.6
  • Value for Money 8.1
  • Food/Dining 8.0

8 Jenna W.
Singapore
April 04, 2016
Comfy bed and staff was very helpful! They let us
Comfy bed and staff was very helpful! They let us check in at 9am and we were so grateful! Especially since we got there at about 5am from the train station

7.3 Michael M.
Canada
March 29, 2016
Good location for food
Location, friendly staff, concierge

8.7 Christian H.
Germany
March 28, 2016
nice cozy hotel in a charming city center
location, room, service
nice rooms, very friendly service. The rooms are looking much bigger in the pictures

9.2 Fook Y.
Singapore
March 19, 2016
Business Trip
Nice hotel with good wifi. As I had stay in the biggest room they got, the room is good and great. Breakfast was excellent too, except for the congee, if they can just provide plain congee and have other self select choices of pork, beef, chicken, etc will be better than they fixed it. Example, I don't eat beef and if that day they provide only beef congee, than I can chose this food. Overall is excellent.

6 Thuy L.
Vietnam
March 16, 2016
Not worth for money
Good location, anyway, it is too small to be a 4 star hotel. Room is small, dark and uncomfortable. And the receptionist, she even doesnt know whether she could issue an invoice for me a not hennce she refused to do it although i asked her to contact her accountant. Finally i couldnt get a bill in here.

8.8 James G.
United States
March 14, 2016
Great Hotel
Great hotel with a great location. Good breakfast. Great staff. I inadvertently forgot my credit card at the desk when I departed for the airport and did not realize it until I arrived at the airline check in desk. The hotel staff brought my credit card in a timely manner. Even without that incident, I would stay here again.

7.6 Sherry L.
Malaysia
March 05, 2016
Good and can be better, improvement for customer service at breakfast lounge
overall very good, except for breakfast selection and food at restaurant

7.2 Didier B.
France
March 04, 2016
My 1st stay at SP hotel
1.Uncomfortable Mattress because too old. 2.10th Floor doesn't have lift (excess service lift) 3. Asked Wines unavailable.

9 Griselda L.
Singapore
January 05, 2016
Countdown 2016
Cleanliness, Promot service

8 Ng T.
Malaysia
December 21, 2015
Good Location
Good Location, City Center, Near Tourist attraction