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2015
Excellent 8.3
Based on 766 reviews

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Excellent



based on 766 reviews
  • Cleanliness 8.7
  • Facilities 8.7
  • Location 8.0
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for money 7.9
  • Food/Dining 7.9
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Sean R.
Switzerland
May 05, 2016
Clean, friendly, spacious
Very nice hotel with very helpful staff. Good facilities although sky bar closed earlier than advertised and we missed out. Also electric sockets not working on room.

yaojen H.
Taiwan
April 17, 2016
Very suitable
Good

Anusorn D.
Thailand
April 13, 2016
Good
Staff is nice

Maria R.
Singapore
April 06, 2016
Location is a bit far
The room facilities are good, love the Lanvin's travel set

Roveena K.
Malaysia
April 04, 2016
Good hotel
This hotel is not located in central hanoi but that is what we like about it. It's at a quieter part of the city. We love walking and so it wasn't a problem for us. I would say, though not central, it is still accessible by foot. In fact, we did walk to the old quarter, and there's a lot to see on the way and a lot of coffee outlets to stop by for a drink. The weather was a plus when we were there, about 18-21 celcius. If you prefer a cab to the old quarter, it'll cost to between 30,000-40,000 dong, which is less than 2 usd. If you're looking for the bustling city atmosphere, this isn't the place.

Nhan T.
Vietnam
March 29, 2016
Sofitel Plaza
Location, food, price

Yu-Hsin C.
Taiwan
March 27, 2016
First time in Hanoi & at Sofitel Plaza
Nice surrounding, friendly staff, busy hotel
As a first-time business traveler to Hanoi, Vietnam and stayed only for 1 night, the overall experience was enjoyable. The hotel itself is quite worn, although the surrounding (by the lake) is beautiful. Rooms are a bit old but amenities are functional. Used the spa service and it was alright (a bit noisy) because the hotel seems very busy.

Laszlo K.
Hungary
March 24, 2016
I like this hotel
I am was here fifth time. I like it.

Matthieu G.
France
February 27, 2016
Perfect for business trip
Hotel really good for business trips, with meeting rooms and good facilities. The view on the lake is perfect and the breakfast buffet is great. Good hotel!

Ann G.
Philippines
February 24, 2016
Good hotel
Nice view of westlake