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Very good 7.9
Based on 652 reviews

Recent customer comments

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Very good



based on 652 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.6
  • Location 8.7
  • Room Comfort/Standard 8.3
  • Service 7.5
  • Value for Money 7.9
  • Food/Dining 7.0

7.3 Winnie L.
Singapore
May 26, 2012
Nice suite with jazcuzi
Good location in old quarters
Located in the busy street of old quarters with many pubs and street hawkers. There was one night when we were out for partying and when we wanted to go back. The door was locked! We tried to find the back door but there was none. We called the hotel but no one answered. After 5 mins of trying to fidgeting the lock, the sound had woke up the hotel staff sleeping at the lobby. Thank god else we might have to spend the night roaming around. We guess it was for security reason that the main door was locked after midnight. Well go back late at your own risk.

8 Ian H.
United States
May 25, 2012
In the middle of the hustle and bustle of Hanoi
Staff, Location, Breakfast
Plenty to do around the hotel and an easy walk to other neighborhoods. Careful when you walk down the street as motorbikes and cars and pedestrians come from every direction. Breakfast is a good mix of local and Western.

8.7 Donald D.
Canada
May 24, 2012
Great hotel and service
The take care of you and your travel needs
We stayed here before and after our Ha long bay trip. They had a great rate for Ha Long Bay and held our additional luggage. We needed a later check out and they allowed us to stay up til 4PM but we needed longer so they gave us a small room until 8PM. The have a shuttle to take you to the Airport for a fee.

8 Paul T.
Philippines
May 24, 2012
Lovely hotel. Nice location
Computers available in every room with internet access!
Nice rooms. Great location. The staff were very friendly and accomodation. Free wifi and use of computer which is a big factor for us. The rooms are not that big but it's nice and if you're on a budget this hotel is a great choice! Great for backpackers! Overall our stay here was great!

8.7 Donald D.
Canada
May 23, 2012
Great location in old town Hanoi
Convienint access to town
this was a smaller boutique type hotel in the heart of the old district. it was walking distance to many shops and attractions including the market and downtown lake. we received an upgrade for our room and they held our bags when we went to ha long bay overnight. they also made the booking for halong bay with the halong phoenix cruises at a good rate that included the shuttle.

3.3 Lorelei R.
Australia
May 23, 2012
Not a place that I would recommend,very dirty
The owner was very nice though,but it was dirty
The owner tried her best to win our business for the second night stay, but it was not up to scratch,just remember you get what you pay for.

10 Vanessa L.
Sweden
May 22, 2012
Great Hotel
Centrally located, close to restaurants, banks, shops and places to see
i love this hotel because the staff are very friendly and helpful. our room was very clean, huge and very quiet. we booked for a deluxe city view but got upgraded to a suite instead - for free! all the staff gave great service especially trang, the sweet lady from the breakfast restaurant who made everybody feel so welcome! not only that, the hotel is centrally located in the old quarter. it's close to the shops, restaurants, banks and sights to see.

9.7 Hwei O.
Malaysia
May 17, 2012
Friendliest door keeper
Comfortable, convenient, friendly
Excellent buffet, friendliest door keeper who remembers you whenever you go in and out the hotel and he never cease to smile. Very helpful receptionists and action are always taken immediately.

7.7 Michael C.
Australia
May 17, 2012
Good location but small rooms
Good location
this hotel had been modernised and the rooms are quite new. however they are quite small and a bit more expensive than average. the rooms had computers but the internet was very slow. there's better value out there.

10 Elfi S.
Indonesia
May 15, 2012
Recommended place to stay in Hanoi
Clean and friendly staff
I was in Hanoi for 12 Days and moved to 5 different hotels. from all hotels, Sunshine Suite Hotel is the best hotel to stay to. friendly staff, specially the lady who look after our breakfast in the morning. the room come with a reasonable size, clean bedroom, bathroom. the location the hotel itself quite busy and close the Central Lake/Hoan kiem Lake and weekend Night Market.