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Friendly staffs, good location, nice breakfast...
Chie, Japan
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Hotel Area:
Hoan Kiem District - Old Quarter
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Number of Rooms:
16
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Free Wi-Fi |
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Check-in:
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the Tulinh Palace Hotel for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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Norah P.
Couples
Canada,
October 01, 2012
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Staff go the extra mile
Clean, good location, friendly staff, great value for money
9.7
on arrival, we were provided with a complimentary drink and some watermelon, which was a nice touch. we had booked the honeymoon suite, and there was also complimentary cake and wine waiting for us in our room. the room was a decent size and immaculately clean. the mini bar prices were very cheap. breakfast was included and was simple but decent enough. this hotel is conveniently located for exploring the old town of hanoi. i spent a day in the hotel room because i was ill and i can say that there are at least two english language tv channels! the staff were very friendly and helpful.
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Lai S.
Couples
China,
September 29, 2012
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Excellent
Service: Very helpful and friendly; Room: Clean, new and modern
9.7
Staff is very helpful and always do extra for guests. All day drink and snack. Location GOOD! and some nice local food nearby
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Mimi N.
Couples
United States of America,
September 27, 2012
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Great location with good rooms
Clean, good service, and well located.
7.7
Good stay. It is the only luxury style hotel in the entire SAPA area as all the other hotels are traditional style homes converted into hotels. The room is nice, decent view but not worth the extra money. Gym is not a gym as it only has 1 treadmill, but does have a gigantic indoor pool with a nice spa facility. Good nice breakfast provided.
I would come here again due to the lack of comparable options in the area.
Sightseeing/Attractions Tip:
You should ask the tour representative inside the hotel of certain trails and just ask for him to show you where the beginning part of the trail is and do the hike yourself. Though you should only go half way and turn around as the official tour provides you a car ride to take you back, which is definitely necessary if you travel the do the entire hikes.
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Michelle H.
Couples
United States of America,
September 24, 2012
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Great hotel in central location
great staff, central location
9.3
I had a wonderful stay. We booked a suite and received wine, fruit, and even a cake when we arrived. Their mini bar is not overpriced either. Staff is very polite and welcoming. Hotel is located right next to the night market (opens on weekends). The downside is that it can get a little noisy at times. Laptop that was mentioned as an amenity was broken however they have plenty of computers downstairs for our usage. I would definitely return to that hotel.
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Elad N.
Couples
Israel,
September 24, 2012
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nice hotel, the stuff are great!
9
we stayed there two separate nights and i must say that this hotel have one of the must greatest stuff that i ever seen.
Tim and his stuff are very helpful and kind and trying to do everything that your stay will be awesome. for example when we left the hotel we had early flight and they made us take away breakfast, also closing trip to the Halong Bay Tim did his best to close us the best cruise company and with great price. I think that this stuff what make this hotel very friendly and make you to want go back again to Tulinh hotel. Also the room are very nice and just little bit small, but it is more than enough for a couple. the location is OK but all the restaurants are more around the lake area that it is 10 min walk from the hotel - I highly recommend this hotel for staying in Ha Noi.
Hotel Feature Tip:
Great Stuff, Great Stuff, Great Stuff - and believe me this is important in Vietnam.
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Elad N.
Couples
Israel,
September 22, 2012
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Great Hotel, the stuff are great
9
we stayed there two separate nights and i must say that this hotel have one of the must greatest stuff that i ever seen.
Tim and his stuff are very helpful and kind and trying to do everything that your stay will be awesome. for example when we left the hotel we had early flight and they made us take away breakfast, also closing trip to the Halong Bay Tim did his best to close us the best cruise company and with great price. I think that this stuff what make this hotel very friendly and make you to want go back again to Tulinh hotel. Also the room are very nice and just little bit small, but it is more than enough for a couple. the location is OK but all the restaurants are more around the lake area that it is 10 min walk from the hotel - I highly recommend this hotel for staying in Ha Noi.
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Gavin M.
Couples
United Kingdom,
September 22, 2012
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Friendly staff
Staff were friendly and helpful
7.3
We checked into a room with no window, which was extremely damp and therefore didn't smell very good. We paid $3 extra to upgrade to a room with a window. The room was clean but compact.
The staff were friendly and the hotel is in good location. Have definitely stayed in better hotels in Hanoi for the price.
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Donna B.
Couples
United States of America,
September 22, 2012
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Great rooms, great service, great price
lovely modern rooms, great shower, comfortable bed for Vietnam, good brekafast
10
This hotel is a step above the rest of the mid-range hotels in Hanoi. I"ve stayed in four hotels there, including the Metropole, and this is the one I'll go back to. It's the best value of them all, and the servkce from Tim and the staff is exceptional. Breakfast is well prepared, and I love the fresh fruit. Complimentary water, tea, and coffee are available all day. Mini-bar prices are the same as on the street.
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Nina C.
Solo travelers
Philippines,
September 20, 2012
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Helpful staff and great rooms
Helpful staff, good breakfast, unlimited coffee and tea
8.7
We got in late in the evening (past 2AM). Receptionist was not all smiles welcoming us, which is understandable because it was late (he was friendly and welcoming in the afternoon of our second day). I was surprised that he asked for my passport and said he will hold on to it until 8AM for whatever reason. I love the interior of the room - small room but big bed. In the morning, it was a different receptionist who was very helpful and informative. She gave us a map and highlighted the streets that we should visit and listed down the attractions in Hanoi. Most importantly, she told us which taxi/cab to hail only as she pointed out the drivers of those 2 taxi/cab companies can speak English (but I think it also has to do that those are reputable companies and would only charge by meter), and also she told us to put our bags in front of us and be wary of pickpockets.
I love their coffee and it's unlimited any time of the day! You can order as much food from the breakfast menu for breakfast. Server never failed to greet the guests who dine.
Tim, another receptionist at the hotel, is very friendly and never fails to converse with the hotel guests. We told him we love their coffee and asked him to list down where we could buy Vietnamese coffee that we could take back home to our country. On our last day, he called us in our room to say goodbye, very thoughtful of him.
Sightseeing/Attractions Tip:
Take the Ha Long Bay tour at the hotel. I suggest taking an overnight at the Junk (boat) for the experience. It is reasonably priced and you will be in the company of fun people.
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Susan M.
Couples
Australia,
September 16, 2012
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Great hotel.
The rooms are beautifully appointed, breakfast is ok but most of all the staff are great - friendly, helpful and nothing is ever too much trouble just ask and they will do all in their power to help especially Tim the manager.
9.3
We arrived early and were offered breakfast. We chose to walk around after breakfast and returned to our room being ready (checkin is 1pm).
All the staff were friendly and helpful with every request. I was able to print my flight details and hotel reservations to Bangkok without any trouble. Thank you Tim for all your tips and your willingness to offer any assistance when asked.
Would I recommend this hotel - absolutely.
Restaurant Tip:
Ask Tim where Highway 4 is located it was his recommendation, it was close and very good.
I can also recommend the SF Spa.
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Customer Support
Customer Reviews - Tulinh Palace Hotel, Hanoi
- 5 Star Service - I have travelled to quite a number of places but so far this
- Amazing service - I think Tim at front desk single-handedly makes this place w
- friendly efficient helpful staff - we booked 2 nights stay at Tulinh hotel and extended one mor
- Friendly saff, great location in the Old Quarter - Excellent service from the minute you arrive. The exceptiona
- Good Location - Small lobby and generally small rooms but very clean and nic
- Good location - when we arrived the hotel asked if we could be moved into th
- great all around hotel! Excellent value! - We really like this hotel. My fiance and I are travelling th
- Great little hotel - After working my way through lots of fake reviews on Agoda a
- Great location and service! - Service was warm and friendly. As mentioned by other travele
- Great location and services - Small budget boutique hotel with great services. Never say n
- Great location - This is my second stay in this hotel and it always great to
- Great value, clean rooms and a friendly staff - Hotel transportation met us at the airport and took
us dire
- Hotel clean, spacious rooms, convenient location. - We are the business travelers. We like the services from thi
- Lovely hotel and service with a smile in hanoi - I have been Hanoi Vietnam recently with ,my three other frie
- lovely hotel and servie with a smile - We move to this hotel for relaxing,when we checkin this hote
- Lovely hotel with exceptional service - a lovely hotel with spacious and very comfortable rooms. af
- Lovely hotel - It's a sweet hotel with a bit larger size - in Vietnam, the
- Small and Lovely Hotel - Tim and the team provided excellant service to all the guest
- Staff go the extra mile - on arrival, we were provided with a complimentary drink and
- superb service - small but new rooms - we based ourselves at tu linh -room includes full breakfast
- Superb staff and great service - By far, the staff make this hotel. After 2 nights in Hanoi a
- The best hotel service in Vietnam so far. - After a poor first night in Hanoi we moved the next morning
- Ultra modern rooms, good staff - the hotel is well located in the old quarter,the rooms are u
- unbeatable service - tim the hotel manager was the best, provided information for
- Very small but nice hotel - the hotel is small but it is clean and staff is nice. the ro
- worth the price - the staff at the hotel was friendly and could recommend us a
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