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Excellent 8.1
Based on 37 reviews

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based on 37 reviews
  • Hotel Condition/Cleanliness 7.7
  • Location 9.1
  • Room Comfort/Standard 7.6
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 7.0

YEE H. from Singapore
Families with young children
Stayed one night in March 2014
Good location
Friendly staff, clean room and good location
The room was big and spacious but we have to climbed all the way to the third floor very tiring. At night I could hardly sleep as the room was facing the road, all night I had been hearing the horning of the vehicles, not suitable for light sleepers.
Reviewed March 21, 2014

Jim C. from Singapore
Solo travelers
Stayed one night in March 2014
Hotel with fantastic service
Service, service, service
We arrived at the hotel at 5am and was checked in without a fuss. Hotel also offered us breakfast that morning even though our stay was only for a night. The rooms are quite basic and small and if you are sharing room with someone else, it's better to get the 3-bed suite. Location is right in the Old Quarter with lots of drinking and dining choices. Wifi connection is very good and fast. Stanley, the.manager,, was exceptional in his service and always asking how else he can assist us.
Reviewed March 12, 2014

Pancha S. from Australia
Stayed 3 nights in February 2014
Friendly staff, lively surroundings & peaceful.
Centrally located, Good airport services, affordable and great value for the price.
This hotel is surrounded by old but lively streets of local shops, so easy access to any where. Couple of minutes walk to Water Puppet Theatre. Streets are busy until late evening, so we were often in and out of our room during the evening and night time while busy catching up with pre-booked tours during morning and day time. We hired Tri-cycle push bikes. Ha Long Bay is 3.5-4 hrs one way trip from the hotel by bus. It was so fantastic stay we valued every minute of our stay there.
Reviewed March 08, 2014

WARIS C. from Thailand
Solo travelers
Stayed 2 nights in February 2014
Good Location and nice staffs
Location, Staff and Internet
The location is good, close to shopping area and food area. Service from staff is great and internet in the room so fast.
Reviewed February 28, 2014

Pornpimon C. from Thailand
Stayed 3 nights in February 2014
Fantastic staffs, convenience
The staffs are brilliant. It's very convenience for sight seeing and local street food.
We traveled to hotel and airport by hotel taxi. The hotel has great services. The hotel also prepared breakfast on the day early leaving to the airport. We will definitely recommend to friends and if we go back we will stay here again.
Reviewed February 23, 2014

Clemence S. from France
Stayed 4 nights in February 2014
Wonderfull stay, Amazingly friendly staff
Staff, Location
The staff was incredibly nice. We arrived at 4.30 am in the morning and the staff let us check in early. The staff was always disponible nice and smiling. Thank you for this wonderful stay. If we come back to Hanoi one day, it will be there.
Reviewed February 10, 2014

Nguyen T. from Singapore
Solo travelers
Stayed one night in January 2014
Pleasant with great experience
Very friendly and accommodating staffs with good knowledge about the place, this is really helpful if you travel alone. Good location, few steps away from night market. Big and comfortable room.
Reviewed February 08, 2014

wynona E. from Sweden
Stayed 3 nights in January 2014
Perfect location.
Clean, friendly staff, fast internet
Perfect location, you could go to the places they wanted to visit. Everything was nearby. We had to decide what time they would eat breakfast, it felt a bit stressful. If there is a fire, you have to go through the lift to get out (if a fire starts in the part they have their place) The staff were fantastic and air transfer worked perfectly, despite delays.
Reviewed January 13, 2014

PANUKORN P. from Thailand
Solo travelers
Stayed one night in December 2013
Everything great.
Staff,room,near city
Everything ok, not have problem. Staff so friendly, English very good.
Reviewed January 04, 2014

Lee M. from United Kingdom
Stayed 3 nights in December 2013
Really friendly staff, excellent location, excelle
Staff, location, cleanliness
Staff were really friendly always smiling and helpful, room was really clean and breakfast was good
Reviewed January 03, 2014