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Recent customer comments

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Very good



based on 793 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 5.9
  • Location 8.5
  • Room Comfort/Standard 7.6
  • Service 7.3
  • Value for Money 7.5
  • Food/Dining 6.3

Sharon W. from United States
Families with older children
Stayed 2 nights in May 2016
Somewhere to stay
Free WiFi. Limited TV channels in the rooms. The rooms/bathrooms were clean although the shower curtains smelled and were stained with mildew; and the white towels were a bit on the grey side. The walls are thin. Not much of a view from our tiny Superior room windows. The staircase was always blocked by the housekeeping trolley and room items. The free breakfast that was included in the room rate was not appetising, luckily there were many options outside of the hotel to choose from. The staff were not particularly friendly but they were helpful. This was my second stay at this hotel in three years and it wasn't as nice as I had remembered.
Reviewed June 10, 2016

Huang C. from Singapore
Business travelers
Stayed 3 nights in May 2016
Smelly Lobby
The lobby needs a spruce. It is not very sightly for guests to be welcomed by brooms or mops that are tucked somewhere at the lobby cafe. There is a musty smell in the lobby and its worst in the lift that goes up to the room. On the bright side, the room is quite nice and comfortable.
Reviewed June 04, 2016

jermaine H. from United Kingdom
Business travelers
Stayed 2 nights in October 2015
good central hotel
value for money
Reviewed May 31, 2016

jermaine H. from United Kingdom
Couples
Stayed one night in October 2015
value for money
value for money
Reviewed May 31, 2016

Martin K. from Singapore
Business travelers
Stayed 2 nights in May 2016
Great hotel
Highly recommendation this hotel
Reviewed May 29, 2016

Say T. from Singapore
Solo travelers
Stayed 3 nights in May 2016
Value for money
Location is good.
Reviewed May 27, 2016

Martin K. from Singapore
Business travelers
Stayed 3 nights in May 2016
Great holiday in Vietnam
The service up to my expectation
Reviewed May 27, 2016

Ken T. from Malaysia
Business travelers
Stayed 2 nights in May 2016
Average hotel
Location is great with easy access to food.
Reviewed May 23, 2016

Carol L. from Singapore
Solo travelers
Stayed one night in May 2016
Location, cleanliness, value for $
central and accessible to places of interest and food. Room was clean and had a nice big window. They allowed me to check in early as the room was ready. Very chic room decor, with clean sheets and all facilities working well. My room was quiet as it was not facing the main road.
Reviewed May 22, 2016

Dave C. from Singapore
Couples
Stayed 6 nights in May 2016
Drunken Noisy Guest
Poor reception handling of drunken noisy guests at 2am in ye nite, they just ignore our cmplains until we have to go to the reception personally.
Reviewed May 09, 2016