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Recent customer comments

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Very good



based on 1126 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 5.2
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 6.3

Jessieka L.
Philippines
November 08, 2013
it was alright.
close to city, easy to see
it was an alright stay but not that incredible. the photo when we booked is not the same when we came there. but it's a safe place to stay in.

Nur R.
Singapore
November 08, 2013
Hotel needs to improve quality of service
Jacuzzi, desktop and hi-speed wifi
Hotel is located nearer to the North Gate of Ben Thanh Market. If you decided to take a bus from the airport, the bus terminal is at the south west of Ben Thanh Market and you will need to cross a major road with you luggage. It is about 5-8mins walk with your luggage. I was given a room at 9th floor which is the second highest. It was a fast check in even though I had reached the hotel earlier than the check-in time. Room was clean. So it was quite a disappointment as I had to shower in the bathtub (which is also the Jacuzzi, fyi). Staff there, but not all, could converse in simple english. If you are a light sleeper, maybe you should re-consider your choice. During my 4 nights stay, i was unable to have proper sleep as i kept waking up to people walking or talking outside my room. Do not ever book the in-room massage from the hotel. The masseuse does not know how to massage me. I had requested for 2-hours massage session. During which, she did not massage much and was watching tv through out. She wrapped up the massage session in less than 2 hours. She had also blatantly asked for tips and was not happy when i gave her USD5 (i refuse to give more even though she asked for more). Breakfast was quite limited and the sitting area was quite small. I did not manage to try their breakfast as it was always crowded. By far, this is the worst hotel i ever book. Please re-consider your choice as there are many other hotels in District 1.

Tam B.
Vietnam
November 07, 2013
attentive staff, clean and nice room
clean room, friendly staff, good location

Nicholas T.
United States
November 06, 2013
An amazing suite for the price!
It was near the night market. The staff were very polite. The bathroom Jacuzzi was amazing and big enough for up to 4 people!

Andrew T.
Malaysia
November 05, 2013
Nice food and clean and comfortable stay
Clean Affordable Location
The hotel overall was clean and fairly well kept.Overalls I am satisfied with the hotel, the service was ok, and the room was affordable and acceptable. This area is an awesome area for shopping, lots of shops and food near by, where you can get almost anything you need. There are also a lot of pubs near as well. This is very useful to buy items like water, snack, medicine, etc. This is also near sharaton hotel so if you wan you can go casino there.

de H.
France
November 05, 2013
good and positive experience
computer in room , service , price
we like or not the decoration style , which is to my opinion too much, but good experience . well located for tourism, good service , individual computer in each room, good price . to recommend

Marcus M.
Malaysia
November 04, 2013
Clean Room
Clean, staff friendly, good location
The location is very good,it's located near Ben Thanh night market. I was impressed that the room is clean and with comfortable beds but the room is rather small. Nice in room artifacts and decoration. The shower heater for the room was hard to operate between hot and cold.The buffet breakfast is nice with decent variety. The hotel staff are very friendly and helps to give direction to shopping areas.I will consider staying here on my next visit.

Sue L.
Malaysia
November 04, 2013
Great business trip
location , good price and near to shopping

WONG C.
Malaysia
November 03, 2013
Comfortable, convenient, feels at home
Helpful & friendly staff, Central Location, Clean/Comfortable Room
The hotel has excellent value for money hardwares - tasteful decor, spacious comfortable lobby (for its location), clean and comfortable room, very very delicious breakfast, fast & reliable internet and great central location! But what made me extend my stay there in Ho Chi Minh with this hotel is the warm, friendly and ever helpful staff - from the bell boys, service desk staff, the young lady helping in the restaurant during morning buffet breakfast, to the housekeeping staff. All of them were extremely friendly and they certainly made my stay more at home! A big thanks especially to Ms. Vo Tuyet Le from the reception - she always had this big smile on her face, and always ready to assist with things like advise and arrangement for day tours, places to visit, taxi, etc - all of which had certainly made my Ho Chi Minh experience hassle-free and truly enjoyable!

Amela T.
Singapore
October 30, 2013
Stay was comfortable, with friendly staff
nice decor, clean room, jacuzzi bath!
Stay was good, hotel was near to most places, and the decor of the hotel is nice for a hotel that size. Staff were friendly