Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 562 reviews
  • Cleanliness 8.4
  • Facilities 7.0
  • Location 8.5
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for money 7.9
  • Food/Dining 6.6

Ashok D. from India
Business travelers
Stayed 2 nights in April 2016
Nice stay
Near to shopping area
Reviewed May 13, 2016

VEERASAK K. from Thailand
Business travelers
Stayed 4 nights in March 2016
Always with AuLac
location, cleanliness, value for money
Reviewed April 14, 2016

Cuong T. from Vietnam
Business travelers
Stayed 2 nights in March 2016
Need improvement of service
The service of the admin and cleaning staffs needs to be improved. I had to ask to bring me some shampoo and bath gel in the morning as no recharge of them in the second day, but had to wait for 30 mins with 3 times reminds.
Reviewed April 02, 2016

khin W. from Myanmar
Business travelers
Stayed 4 nights in March 2016
Nice place for Business and Shopping travelers
Very nice location and many kind of attraction are very near. Hotel services also good and all staff are very polite and smart. Room rate was little high but comfortable.
Reviewed March 28, 2016

VEERASAK K. from Thailand
Business travelers
Stayed 2 nights in February 2016
Always Au Lac
Location, cleanness, reception
Reviewed March 14, 2016

Craig S. from Australia
Business travelers
Stayed 2 nights in January 2016
Great value
Central, cheap, clean
Reviewed February 23, 2016

Thuy T. from Vietnam
Couples
Stayed one night in February 2016
Not so good!
Good location
Ok
Reviewed February 18, 2016

Chia Y. from Taiwan
Couples
Stayed one night in December 2015
Too trouble to stay in this hotel
good location.
1. The hotel didn't allow foreigner stay with Vietnamese before marrige, and we didn't know this until we arrived, so my Vietnamese girlfriend and I had to book another "extra" & "expensive" room that day, that's the worst memory we ever had. 2. We asked a male receiption to borrow a red wine bottle opener while he was reading some document, and he refused us with an unfriendly face, at the time, a female receipition staff heard our conversation, and turned to help us. it was the night of 31-Dec, I wish the hotel would like to notice this to improve the quality of the hotel. 3. The hotel is at a good location, if you don't have a Vietnamese girl or boy friend, and don't really care abut the breakfast quality, this hotel might be an acceptable choice for you....
Reviewed January 26, 2016

VEERASAK K. from Thailand
Business travelers
Stayed 2 nights in December 2015
MY first choice for business trip
location, price, cleaness
Good service
Reviewed January 24, 2016

Ian B. from United States
Solo travelers
Stayed 4 nights in January 2016
My favorite hotel so far this trip
Location, clean, good breakfast
I stayed in four hotels on this trip to Saigon and I liked the Au Lac the best. I liked the neighborhood; lots of shopping, bars, restaurants, cinema and walking distance to many things. The hotel was well maintained and the room was nicely appointed. If you get the cheap room, it will not have a window. One thing I did not like were noisy hallways. There was a lot of echoing into the room, but I could live with it. The breakfast was very good, but get to breakfast early. If the food runs out, the staff will not replenish it. The WiFi worked well.
Reviewed January 18, 2016