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Excellent 8.8
Based on 1317 reviews

Recent customer comments

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based on 1317 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.6
  • Location 9.6
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for Money 8.1
  • Food/Dining 8.3
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Mike H.
September 06, 2013
Fantastic hotel in a fantastic area
Location, room, resturant
The hotel was what we had expected based on previous comments. The hotel was luxurious; it was spacious and the food was amazing in terms of quality and variety. The location is fantastic; central with shopping centres, street shops and restaurant.

Stephanie S.
September 03, 2013
Very nice hotel
Good location, nice and comfortable room
Hotel is right in the city, very convenient. Nice restaurant and friendly staff.

Shella S.
September 02, 2013
staff in signature lounge are impolite
location, good buffet food, suite rooms
I was disappointed with the staff in signature lounge 9th floor. We took 1 hour to check in because theres misunderstanding with the rooms. We are total of 17 persons and 6 were children. I get 3 standard rooms and a 2-bedroom suite room. I told her just put extra beds for the rooms and i'm willing to pay to extra charges. They are talking in their language that I could not undrestand but the gesture you will know that like they dont trust you. In the signature lounge, they dont have bottled water. If you ask for one they will told you to sit down and they will give you a glass of water. I paid for access in the lounge including complimentary beverages and drinks. You can't go inside the lounge if you are wearing shorts but most of us brought shorts (no pants). Better they indicate the rules before I bought lounge access. Cause its a waste of money, we can't avail the lounge access just because we are wearing shorts. places like saigon for vacation usually foreigner wears shorts because its comfortable and travels light...

United Kingdom
September 02, 2013
Centrally located
Location, comfort and service
Was greeted very warmly as return guest after seven years with a very efficient check IN and upgrade at my request, the business floor is well worth the upgrade. Disappointed in the staff performance at the small coffee lounge, either short staffed and NO interest in serving guests. Enjoyed the Saigon Saigon bar. The Signature lounge is well worth the additional cost of an upgrade, attentive staff and very comfortable. I joined the membership program as shall certainly return thanks to the amazing check IN staff who were also very helpful on check OUT

Lyn L.
United States
August 31, 2013
First class hotel, with staff and service to match
Quality service, helpful staff, great location
The Caravelle Hotel is in a great location for sightseeing and shopping, with numerous restaurants, shops and shopping centers within walking distance. The staff was friendly and helpful and the level rooms and service was excellent. The high speed internet connection very good and business center staff helpful and efficient. The breakfast buffet was outstanding as was the evening happy hour.

August 29, 2013
enjoy, pleasant,, value for money
near to shopping area, comfortable room, nice breakfast

Davide M.
August 26, 2013
Location, cleaness, international
Perfect location, right in the centre of HCMC. It's been amazing in the morning to wake up and listen to the band playing music in the square, in front of the Opera House.

Chung Y.
August 26, 2013
a few historic tour spot, not bad
good breakfast, comfortable, good location
everthing is good with little higher price but the restuarant is small and full easily. room is medium size and little old, but comfortable and clean. many shopping malls, resturants and supermarket close around. You can enjoy shopping and meal easily.

Jin Y.
August 21, 2013
good stay
luxuary. location. safety
Although a little bit overpriced,the hotel did all to serve my needs. The area is safe for vietnam.. would visit again.

Vivian S.
August 18, 2013
The stay is relaxing and comfortable.
Easy access to shopping, food & attractions
The experience is relaxing, happy & safe. The staff is very attentive to our needs & ensure we had a comfortable stay.