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2015
Excellent 8.8
Based on 1294 reviews

Recent customer comments

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Excellent



based on 1294 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.6
  • Location 9.6
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for Money 8.1
  • Food/Dining 8.3

Rudy M.
Indonesia
February 21, 2016
Strategic location
Relax, peaceful and no hassle . Enjoying it!

Hye W.
South Korea
February 20, 2016
Vietnam local hotel but convinient location
Fantastic location, nice bedding, cozy pool

Richard P.
Singapore
February 15, 2016
Wonderful stay for five nights
The staff were very professional and caring. The front desk staff and door personnel were very helpful and caring in helping us after we discovered that my husband's phone had been "lost" in the taxi.
It is a wonderful hotel in a wonderful location. We were impressed by the professionalism of the reception area staff, security staff and the staff in the gym. Each time I went to the gym the staff member on duty was very helpful in showing me how to use the equipment correctly. They made my visits to the gym very positive as I felt I was using the equipment properly and adjusted to my height and ability to handle weights for each machine. They were very encouraging and warm. **Note: Please add in a category for does not apply as we did not have any meals at the Caravelle so are being forced to rate food services we did not have.

Michael B.
New Zealand
February 10, 2016
Absloutely first rate
Location, Food & Beverage Service, Pool Area
Fantastic stay over lunar new year, every food & beverage outlet is first class. Best hotel in Saigon!~

Roy J.
United Kingdom
February 10, 2016
Great stay in lovely hotel
We upgraded to the signature club and that offered excellent food and facilities, location was ideal and staff friendly and helpful
We had a great stay over Chinese New Year. The city was fun, hotel location and facilities good and the pool ideal after a day sightseeing.

Stephen S.
United Kingdom
February 09, 2016
Comfortable Caravelle
Staff, location, facilities
Second time staying with the Caravelle. Cannot speak highly enough of all the staff we encountered - from airport pickup through, lounge checkin and room service and turndown. All fabulous despite working during Tet

jerome D.
France
February 05, 2016
Great place to stay
Caravelle is in one of the best location you can expect in Ho CHi Minh, in front of the Opera restaurants and shop are easily reachable by walking.

Hairunnisa H.
Singapore
February 01, 2016
Short Getaway.
Overall was a great stay.

Tan H.
Singapore
January 19, 2016
Best Service
Good Service. Good breakfast. Good location
Service was very good and every room were given a door gifts as our check in date was Christmas Eve. Children were happy to have received the door gifts. Service were good and prompt.

khoa T.
United States
January 11, 2016
The best 5 star hotel at Ho Chi Minh City
Good location,center of city, very close walking street and river,staff very friendly,room very clean and very comfortale.
One word to say: Wonderful.