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2015
Excellent 8.8
Based on 1287 reviews

Recent customer comments

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Excellent



based on 1287 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.6
  • Location 9.6
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for Money 8.1
  • Food/Dining 8.3

10 Mallika R.
India
October 18, 2015
Best customer service hotel in superb location
Location, breakfast buffet, Signature Lounge customer service personnel
Outstanding customer service from Ms. Anh, one of the hotel reps in the Signature Lounge. She was super helpful in every way, arranged excellent show tickets for us for the AO performance in the Opera House which is conveniently just opposite the hotel, provided change for large denomination bills, and was generally willing to go out of her way to ensure our comfort and needs were met. The hotel is excellent in every way; we had a very comfortable and well-appointed room, the breakfast buffet is sumptuous and delicious, we enjoyed using both the swimming pool and gym, and there's even a Moet Chandon 'nook' within the lounge bar on the ground floor. The hotel's location is fantastic - we were able to walk to most places we wanted to visit - and there are excellent restaurants and shops nearby. The Caravelle definitely contributed to the pleasure of our stay in Ho Chi Minh city.

9.7 Alan L.
United States
October 13, 2015
Excellent hotel!
Breakfast, Swimming pool, room very clean, coffee
Excellent!

9.3 Duy N.
United States
October 06, 2015
Great experience
Friendly, clean, secure
Excellent

9.7 Khalid S.
Australia
October 04, 2015
Good value for money
Location, facilities, service
It was brilliant. Well definiteluy stay again.

10 Sucheera J.
Thailand
October 02, 2015
beautiful hotel
center big room and good staff
Very nice to stay every things so good in this hotel

7.7 Michael G.
Singapore
September 25, 2015
Just a short stay, can't really comments
Easy access, staff speak English and there is some restaurants within hotel
Good, but they do not supply complimentary water. Not really in the room all time so not much to comments. Foods was average.

10 Richard E.
United States
September 23, 2015
Caravelle Hotel Ho Chi Minh City (Saigon)
room, staff and food
I found the hotel definitely worth its 5 star rating. As another guest noted the sea food buffet is not be missed. The Tapas bar is also exceptional. Finally, the Saigon roof top bar has good music and good drinks and you get to observe both a local crowd as well as visitors. Altogether, this centrally located hotel is very worth staying in if you're visiting HCMC.

7.7 Charlene L.
Singapore
September 22, 2015
Nice stay
Location, comfortable and clean

10 Jennica H.
Singapore
September 14, 2015
Worth the money....
Good location & comfy room

7.7 Natalie T.
United Kingdom
September 10, 2015
Greal location
Location
The staff went above and beyond when we stayed for our honeymoon. A great location, which makes it a little overpriced.