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Excellent 8.8
Based on 291 reviews

Recent customer comments

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based on 291 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 9.0
  • Service 9.4
  • Value for Money 8.7
  • Food/Dining 7.7

yvonne W.
United Kingdom
March 15, 2016
Do not trust what they say in advance.
Staff at reception.
I emailed prior to our stay and explained we were two ladies over 60 and that we would require a room on first floor. The manager agreed and we booked on that basis. When we arrived we were on third and fifth floors! Approx 50 steep polished steps to third and 70 to fifth. We were told we were not allowed to wear shoes and had to leave them at reception!!! Consequently I slipped and fell on the stairs. We were exhausted to have to climb those stairs after busy days walking around the city. At first they denied agreeing to lower floor until I showed them copy of email. Although reception staff nice it ruined our stay in siagon. Would never stay there again!!

Susan W.
United Kingdom
March 13, 2016
Best boutique hotel HCM
Fantastic stay from start to finish . Communication before travel excellent . The staff especially the girls Jenny Hana Yen so so friendly and helpful made us feel like one of the family. The trips they organised were great . Will really miss this place and intend to return next year

Dave M.
United Kingdom
March 03, 2016
Great, staff, great location. Great hotel
I loved the staff at this place. Most of the main sites of Saigon are within walking distance. The hotel bathrooms are a little dated but it is part of it's charm. If you are looking for immaculate and characterless hotel facilities and decor this probably isn't for you. If you like a friendly atmosphere and a personal service second to none I would recommend it highly. I have a couple of days in Saigon at the end of my trip and would have loved to have come back. Sadly they are fully booked.

Sarah G.
February 29, 2016
Great location and hotel
Amazing staff who really go out of there way.

Susan A.
February 28, 2016
just like home
breakfast, staff, location
So friendly you felt like they were old friends. Great location and terrific smoothie shop down the street.

steve P.
February 25, 2016
Hidden gem
Staff, the room, location
Our stay was excellent, Jenny and yin really looked after us. Thanks again

Irma R.
February 17, 2016
Fabulous hotel handy to most things
Helpful, friendly staff; location; value for money
We had a fabulous time would definitely go back.

Julie S.
United States
February 17, 2016
Wonderful place to stay!
Outstanding staff

Peter K.
February 17, 2016
Great hotel
The nicest staff I have ever met

Karen S.
February 17, 2016
Excellent hotel!
The service and hotel itself were excellent. Staff really cared about their guests and helped us with anything we needed throughout our stay. The hotel is also in a great location, right in the middle of everything. Would definitely stay again!