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Recent customer comments

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Excellent



based on 1456 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.9
  • Location 8.6
  • Room Comfort/Standard 8.3
  • Staff Performance 8.5
  • Value for Money 8.5
  • Food/Dining 7.8

9.6 Greg C.
Canada
February 05, 2016
Incredible facility and staff. Central location
We have stayed at Duc Vuong hotels for 5 7 times now and are never disappointed. The rooms are very clean and the staff are amazing. The price is very affordable. Breakfast was included and was excellent. We love Duc Vuong and will come back again and again.

10 Greg C.
Canada
February 05, 2016
Incredible hotel with 5 star service
We have stayed at Duc Vuong hotels for 7 times now and are never disappointed. The rooms are very clean and the staff are amazing. The price is very affordable. We love Duc Vuong and will come back again and again.

8.8 Joana-Marie B.
Philippines
February 13, 2016
Home away from home
It's a nice place to stay while you're in ho chi minh. The staffs are friendly and accomodating. The place is clean and have this homey atmosphere.

10 peter W.
United Kingdom
February 13, 2016
Best Location, Best Value
Staff, Location, Price
Very Pleasant as always. Great Friendly staff, good breakfast. Very clean and excellent location.

8 Mike W.
United States of America
February 06, 2016
Great friendly staff
Location, staff friendliness, comfort
It's a great stay. The location is good. The staff is very friendly, even to the point of being overly friendly, caring, and hospitable. I loved the breakfast buffet - so good and yummy! This staff would do anything and everything for you. My only somewhat negative comment would be the room - kinda small, but not to the point of being a bad thing. I would gladly stay there again.

7.7 XIANGYU J.
Singapore
February 07, 2016
Excellent service and good location
Good Customer serive
Front desk people was very nice and helpful. Location was right at district 1, Phan Ngu Lao Street.

7.2 Fonda K.
United States of America
February 02, 2016
VIP Suite 713 is TERRIBLE
The a/c did not work for two days, even after they sent staff in to "fix" it. The air from the a/c was only slightly cool, it felt more like a fan. Every time we flushed the toilet, we had to manually refill the tank. I notified the staff and they explained to me there was some sort of plumbling issue, but this problem lasted the two days I stayed inside suite #713. For the price I paid for a VIP Suite, I could have had a much better room in a nicer hotel.

7.2 Fonda K.
United States of America
February 02, 2016
VIP Suite 615
Suite #615 was clean, with 3 single beds. This is the only issue I had with this room. My husband and I had to sleep on separate beds because we could not fit comfortably into one of the small beds. I don't know why I was given this room when I clearly stated that I wanted a bigger bed in my booking. I have not had a problem with requesting a large bed in any other hotel. For the price I paid for a VIP Suite, I expected the hotel to give me a room more suitable for couples. I was moved to Suite 713 after two nights, but was not compensated for this inconvenience.

8.4 Ah C.
Malaysia
February 02, 2016
Check in Counter staff
Encounter a rude front desk staff (Male) demanding us to charge additional US10 for our partner (3) since they are Viet citizen.. After explain that we had stayed before and no such additional terms, after checking he agree to waive on the charge. Agoda shold look into this issue so that we as a traveller can decide which hotel to stay rather than facing such embarrasing demand.

8.4 Fonda K.
United States of America
February 02, 2016
Deluxe Room
My deluxe room did not have a proper shower, so every time you took a shower, you wet the entire bathroom. I thought this was the standard for this hotel, but discovered that my friends in other rooms did not have this problem. The walls and windows in this hotel are also very thin. You can clearly hear the street and anybody talking in the hallways. It was a nice touch for them to provide earplugs. You will need them!