| Value for Money |
Guest Rating: 8 |
steve K.
|
 Malaysia
Solo Traveler
Date of Stay: 13 Nov 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
4/10 |
| Food/Dining: |
|
6/10 |
|
Value for money
Good locatiobn
Cleanliness
Friendly staff Bed not comfortable and comes with bed bug Value for money, the staff were very friendly and eager to help out. The location is very convienent close to shopping area and downtown. Hotel is clean where the bath room is superbly clean without any trace of mold. This is definitely the cheapest 3 star hotelper night in the general area. For those hotel near the market, a 3 star hotel. Good Price the hotel is worth more.
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| Review of Empress Hotel, Saigon |
Guest Rating: 9.3 |
susan C.
|
 Australia
Other
Date of Stay: 30 Oct 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
The old world charm of the hotel was lovely. The staff were very efficient. The rooms were clean and well equipped - loved the personal safe. Loved the staircase - never used the lift. Bell boys, receptionist and Manager were very friendly. My room was a bit small for me. I was really happy to arrive - the staff made me welcome and couldn't help enough with trips, directions, taxis, etc. The hotel was a good find location-wiose. Very central for walking to the sites. I was sad to leave - I could have stayed longer, both to see Saigon more and to receive the lovely welcome on my return after a long hot day discovering Vietnam. Very lovely stay.
Shopping Tip : Got to Ben Thanh markets at beginning of trip - not at end like me and my friends (then you can return another day)- what a great atmostphere and value for money.
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| Empress Hotel |
Guest Rating: 7 |
leonie M.
|
Australia
Solo Traveler
Date of Stay: 30 Oct 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
Quick check-in
centrally located
pleasant staff
clean rooms
staff were keen to assist with day trip bookings, getting taxis etc The hotel provided a very efficient check in with our rooms being available immmediately.
The hotel is centrally located to lots of major attractions which were easy to walk to. The staff were very pleasant and keen to assist with day trip bookings, getting taxis etc. The rooms were clean and tidy, with no problems.
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| Good breakfast |
Guest Rating: 6 |
paul B.
|
 Finland
Solo Traveler
Date of Stay: 27 Oct 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
4/10 |
| Food/Dining: |
|
8/10 |
|
I liked the american style breakfast. The room was ok.But the bathroom had another guest already,a small lizzard.But nice to have company as i am a solotraveler..
The shower was oldfashioned.You could not take it in your hand as it did not have a cable.And it was situated at 1.5m altitude and i am a normal long european.Very inconveniant!
In my opinion the breakfast,american style breakfast,was very good.So it in a way compensated a little bit the shower problem..
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adeline L.
|
 Singapore
Other
Date of Stay: 05 Oct 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
Every sight-seeing place are quite near..
They can arrange a short trip tour for you if you are interested.. The happy tour did not send us back to the hotel after the cu chi tunnel.. We stay there for 3 days.. The counter staff are very friendly...
Overall if you wants a budget stay.. this hotel is good..
Although the hotel look old from outside.. The room are still well maintain..
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yong S.
|
Singapore
Solo Traveler
Date of Stay: 23 Sep 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
Some friendly conversation with the staff
Curfew for visitors to guest room. This is my first visit to Vietnnam. Everything is so new to me including the hotel that i stayed that forbids visitors to stay in the guest room after 10.30pm.
Maybe that's the hotel ruling in Vietnam. As it's my Vietnamese finace that meets me at the hotel, I therefore ask for an half hour extension for my fiance to stay in my room. Luckily it was granted.
Sightseeing/Attractions Tip : Motor riding and street crossing are the two main culture shock that I experienced the most.
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| A ok hotel! |
Guest Rating: 5 |
brian N.
|
 Norway
Couple
Date of Stay: 23 Sep 2009 |
| Value for Money: |
|
4/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
4/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
Good location, walking around, good opportunitis for shopping, eating,... The airconditioning didn't work, litt noisy at night and early in the morning because my room was near the main street side. I think the hotel is ok to stay for 1 or 2 nights.
The staff performance was not so polite such as i expected even if i am an vietnamese. I don't know i would like to stay at this hotel again in my near future because i travel a lot and at least one time in HCM city every year. We have so many choices and i will see.
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| Empress Hotel - ok |
Guest Rating: 7.3 |
tina L.
|
Singapore
Solo Traveler
Date of Stay: 11 Sep 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
4/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
clean room, internet works location wise - not quite convenient side of District 1. Clean rooms, wireless internet works, there is also a room safe (which is good and convenient, most similar class hotels do not have room safes). The restaurant also serves decent quality food at a reasonable price. Staff ok, friendly and helpful. For the me, the only hiccup is that the hotel is at the not so convenient location of District 1, thus I find myself taking a lot of taxi rides to get to where I want to go, even within District 1.
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| Decent, but nothing special |
Guest Rating: 6.7 |
richard T.
|
 United Kingdom
Other
Date of Stay: 31 Aug 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
Clean rooms, friendly staff, good location Awful view from our room (of a dirty vent and run down roofs), small room, poor gym I chose this hotel as it was very reasonably priced, considering its location and that it had a fitness centre.
However, you do get what you pay for - room was small but well equipped. View from the window was terrible so had to keep the wooden blinds closed.
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| Good hotel for good price! |
Guest Rating: 7 |
thinh C.
|
 United States
Solo Traveler
Date of Stay: 30 Aug 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
Staffs are really friend and most of them speak English. Restuarant is outside and seating is very limited.
|
| No-frills hotel |
Guest Rating: 7.7 |
huang C.
|
Singapore
Couple
Date of Stay: 23 Aug 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Decent breakfast,
friendly and helpful staff.
Room is clean though a bit small A bit far from city central.
The hotel staff are very helpful and friendly. Communication is not a problem as they speak English well. The location of the hotel is about 15 to 20 mins walk from the city central thus traffice outside the hotel is good and not so noisy. Just wish to mention one incident that I feel a bit unahappy about the service. When we were about to leave for airport, a hotel porter tried to offer his service by calling a taxi for us and told us that the fare is US$7. But when we requested the driver to go by meter instead, we paid less than US$4 when we reached the airport.
Restaurant Tip : There are some good eateries just around the corner on the main road which is well within walking distance and the price is reasonable.
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| A Happy Stay at the Empress |
Guest Rating: 8.3 |
gudrun D.
|
United Kingdom
Family with older children
Date of Stay: 04 Aug 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
Very friendly and helpful staff. Office staff speak good English. Clean and cosy rooms. The restaurant attached to the hotel could do with some improvement. Breakfast was acceptable without being a real spread. However, the staff were friendly. The location although in District 1 is not close in. That said, the taxi ride into the centre is no more than 60pence. We spent 5 nights at this friendly and comfortable Hotel. The staff were were very welcoming and always helpful. Our triple room consisted of 2 separate rooms with a wooden sliding door. The room was very clean and had a cosy feel about it. This was definitely good value for money and we would be happy to stay at the Empress again.
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| Spent 20 days at the Empress |
Guest Rating: 8.7 |
donald S.
|
United States
Solo Traveler
Date of Stay: 31 Jul 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
4/10 |
|
Friendly helpful staff
Good location
Relatively cheap- +-$30 per night
Close to French Bakery/restaurant
Room price included breakfast Hotel restaurant not very good
Cooks some strange versions of various foods
My room location hard to get to.
Elevator to 1st or 3rd floor walk across to other building ,then up or down stairs to get to room Overall I'd say it is a good place to stay especially for the price.
There are cheaper places but The Empress is in a pretty good area and I might stay there again.
I do have to say however that this is the only hotel I've ever stayed in in HCMC
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| Friendly staffs! |
Guest Rating: 6 |
teow L.
|
Malaysia
Other
Date of Stay: 21 Jun 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
The hotel staffs are friendly and helpful The breakfast is just OK. The staffs are very friednly and helpful, and sincere! They helped to book us a cab, and arrange for trip (which cost less than US$ 10.00). They also advised us places to visit. There were 3 of us staying in the room, which we got our free upgrade. Supposed we paid US$ 16.00/night for "add one bed" price. Then we got a bigger room!
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| Experience at Empress |
Guest Rating: 7 |
joslyn F.
|
Australia
Family with young children
Date of Stay: 13 Jun 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
8/10 |
|
Convenient location to city, transport easy to get, roowas comfortable.
Good restaurant Lobby requires some airing out as there is a very musty smell, possible requires new carpets and lighting, general sprucing up as it is the main enterance
Breakfast menu could be improved Generally for the cost it was acceptable, staff are very helpfull and accomodating. restaurant was convenient and some good meals served. Breakfast could be improved
Travel tip : Teller machine opposite 50meters to the left.
Church around the corner along with shops and food places.
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