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Recent customer comments

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Very good

based on 381 reviews
  • Hotel Condition/Cleanliness 7.8
  • Location 7.6
  • Room Comfort/Standard 7.9
  • Staff Performance 7.8
  • Value for Money 8.0
  • Food/Dining 6.6

6.7 Stein H.
June 11, 2015
Price, area, room

8.3 james D.
May 16, 2015
good doorman
very helpful doorman....
pleasant everything within reach

4.7 Peng L.
March 12, 2015
Staff,room n rate
I'm happy to stay

7.7 Cillia B.
August 28, 2015
NIce small hotel, under renovation
Friendly staff, clean and comfortable room, good location
Hotel under renovation. The room was comfortable and clean. The staff is friendly. Nice location. It is a good option

8.7 Paul W.
United States of America
February 09, 2015
Quick two night stay at Empress Hotel.
Location, Price, and Kenny the Doorman
Just down the road from the main action. Friendly staff. Find Kenny the Doorman, he will take care you.

United States of America
January 31, 2015
horrible experience
This is a rib off , I booked 2 night but I checked out early after 8hours checked in.. The hotel is under constructions very noisy , the front desk so wear ,, no elevator at this time unless you walk up the stairs . I'm not recommend to stay here

9.3 Ross B.
December 03, 2014
Empress Hotel
Staff, Room & Location
Everything was great. The only issue was the reception area was under construction meaning there was a bit of jack hammer noise but luckily mostly while we were out & about. There was an issue with Wifi when we checked in & thankfully the staff rectified the situation beautifully.

9.3 Gary T.
United States of America
November 21, 2014
The Best
Price, Service and Value
I have stayed here many times and everything is always perfect.

10 Rodney M.
December 01, 2014
Good location staff very good
very nice hotel
The hotel was very nice room size was nice food was very good

9 Rodney M.
November 08, 2014
nice hotel
hotel room and staff
Very clean hotel in good location