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Very good 7.7
Based on 392 reviews

Recent customer comments

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Very good

based on 392 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 4.5
  • Location 7.7
  • Room Comfort/Standard 8.0
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.3

6.7 Matthew R.
New Zealand
November 16, 2015
One Lift Nightmare
The staff were helpful and friendly. The rooms were clean and tidy. Hotel is close to markets, food, and some attractions.
We stayed at a variety of hotels as we moved around Vietnam and found this hotel to be underwhelming. The major issue with this hotel is that it only has 1 small lift (5 people max) to service 12 floors with the restaurant on the top floor. This lift is also used by staff. As we were on the 10th floor going downstairs wasnt an issue but making our way back up frequently meant 10-15 minute waits. The rooms were large but had extremely small television sets on the far side of the room.

9.7 Neville B.
United States
October 19, 2015
Hotel near hospital for birth of grand any.
Good location near hospital, friendly staff and good restaraunts nearby.
We really enjoyed our stay at Family Inn Saigon. It was a quiet location where we could rest.

6 Kok L.
October 07, 2015
Nice hotel, staff are good
quiet hotel, good location, nice staff
I am very happy to stay this hotel, helpful staff

August 13, 2015
No comment
No comment

8.7 Heather G.
June 18, 2015
Ho Chi Ming a great experience
location location location Family Inn is close to many of the places to see in Saigon.
We enjoyed our stay and the suites are very spacious and quiet on the higher floors. The restaurant on the 12th floor had great views and local vietnamese cuisine was excellent. Sadly, not well promoted especially in the room compendiums.Will definitely stay here again on our next trip.

5.7 shaul M.
June 16, 2015
strategically located
location, clean rooms and quiet
your average 3 star hotel. furniture looks a bit dated. its quite close to major tourist places.

4.3 Weng L.
May 23, 2015
No worth
Staffs are friendly

8 Ruth S.
United Kingdom
May 20, 2015
Lovely hotel, pleasant staff & food
Clean, Friendly & convenient
Had a very pleasant couple of days her, thanks

6 katarzyna S.
April 23, 2015
Rooms without windows is downside
Helpful and friendly staff
Too short to be able to tell much about it

5.3 Naboobalan N.
April 14, 2015
Nice & polite staff but room not bright enough
Staff can speak English, helpful and clean room
Ok apart from the deluxe twin room which has only a window. Room not bright enough.