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Agoda Verified Reviews

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Very good



based on 856 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.9
  • Location 7.9
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 7.7
  • Food/Dining 7.4

7 EEHON T.
Singapore
September 05, 2014
Good stay
Room is clean ,comfort,staff is helpfull, need to pre arrange with Hotel to get transport from airport. Internet booking information does not reach hotel.

10 Kateryna R.
Ukraine
August 28, 2014
Everything was great!
fast check-in, helpful staff, transfer from/to airport
We have spent here one night between flights and everything was perfect. After we got through airport doors smiling guy was waiting for us, in few minutes time we got to hotel and then I have experienced the fastest check-in in my life. In the room everything was good, loved the night fairytale in the roll and sweets. Breakfast was good (I dunnow why someone complains, really), transfer to airport back too. I think it's perfect hotel for such purpose of stay.

8 Yoga B.
Indonesia
August 21, 2014
Very good hotel close to the airport
Location, cleanliness and confinient
My stay was realy good. The hotel was make me confort, the location that close to the airport is good for short trip trevellers. However, the variety of food need to be improve to accomodate someone who dont like pork.

8 Jack L.
Taiwan
August 18, 2014
very welcome hotel
great service, nice people, good location

6 Lorelie A.
Philippines
August 11, 2014
Close to the airport
close to the airport and value for money
good for a transit hotel

9.7 tatyana S.
Kazakhstan
July 28, 2014
good hotel. in aquiet place. Many local cafe
stays far from loud streets, swiming pool, food
good

6.7 BINOY D.
India
July 28, 2014
good for a short stay
location, free transfer,close to the airport
Too short a stay to elaborate but over all it was nice

10 anthony L.
Australia
July 21, 2014
Impesive
helpfull staff, great buffet,quiet rooms
excellent stayed an extra night airport shuttle was included

6 tien H.
Australia
July 17, 2014
Very Unorganised supervisors management terrible
Location and facilties, eg restuarant, kids pool, breakfast included
Terrible confusions at reception. Made me very upset and won't go back cause of their unorganised professionalism. For this type of hotel most of staff were great. Except for the managers and supervisors, they didn't seem to know anything and acted like they did. The lasy manager however was much more lovely and helpful. First at my check in was terrible. I called a day prior to check in to tell them I would be arriving at 3am with two small children. The lady sounded very pleasant and said that would be fine. When I got there we were questioned by the "supervisor/manger" who took half an hour to check us in! Poor kids, while the door man suggested to just check us in and deal with matters in the morning. He finally have us the keys after filling out form and photocopying passports. Then at breakfast I was told my kids would be charged when it was meant to be complimentary. Then a decision made to let them eat free. Then the next morning the other "manager" stoped us at the buffet entry and advised me I must pay for my child. Then a waitress from the day before confirmed with him the kids were free. Seems that the management was very disorganised and the staff were more reliable and helpful. I tipped them at all times and put in writing a complaint about those managers. Won't be going back even though the location was a huge plus got early morning flights. Never again made me feel like u was in a low star hotel.

8.7 frank W.
Singapore
July 07, 2014
Nice .friendly,helpful
Clean,friendly staff,helpful
Fun. Good,