arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.9
Based on 2400 reviews

Recent customer comments

Filter by traveler type
Very good



based on 2400 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.8
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Staff Performance 7.7
  • Value for Money 7.9
  • Food/Dining 7.1

7 Cheryl L.
Singapore
November 01, 2015
Great Location!
Good service!
The staff were very helpful and friendly and all can speak basic English, in assisting me with directions. The location is just opposite Ben Thanh market and many eateries and shops nearby. The room is quite small and I dont have much space to walk once I put my bag down. The room walls are quite thin so I can hear people talking from the corridor.

6.3 Francis G.
Singapore
October 30, 2015
Windows problem but good customer service
Good customer service
Overall, the stay is 3 out of 5. The hotel is situated between buildings. Most of their rooms (deluxe) of lower levels which does not face the road have windows but for display purposes only. This is something which I think visitors should take note of as the description by the hotel indicated windows available. I would like to compliment all their staffs for their courtesy and good service. Their attitude made you feel at home and comfortable. They are willing and ready to help you should you have any problems anytime. Lastly, the hotel is situated near ban thent market so you may drop by the place anytime to make purchase.

8.3 Abdul S.
Malaysia
October 29, 2015
Recomended for muslim traveller
Very convenience especially to get halal food and walking distance to ben thanh
It is confortable, friendly staff and clean

6.3 Poh H.
Malaysia
October 28, 2015
Bathroom water flow was bad.
Breakfast good. Location good.
So so. The bathroom drain was clogged. After taking showers, the bathroom and toilet were basically flooded. With the same room rate, one can find many better choices.

8 kashful S.
Brunei Darussalam
October 26, 2015
Best
Location food and friendly
Its was a pleasant stay with best location best surrounding food place and friendly staff.

8.7 Dave L.
Malaysia
October 26, 2015
Good Location
Convenient location, just few min walking distance can reach Ben Thanh market, friendly staff & free breakfast.
Have 1 night stay At Alagon Western, the staff was friendly and with smile to welcome guest.

6.3 Jow K.
Singapore
October 26, 2015
Location
Location location and cheap
Value for money

8 Sapura S.
Singapore
October 26, 2015
Clean and resonably priced
location, cleanliness and considerate staffs
I booked a deluxe room with an extra bed and the view of the city. However upon checked in, i was given the superior room without a window. The room is very tiny and as I'm claustrophobic, i insisted on the room that i booked. The manager in charged for that day apologized and requested that i accept the assigned room first since it was fully booked. He promised me that he will upgrade us to the Junior suite the next day. I explained to him that i do not wish for an upgrade but i only wanted the room that i have booked for, especially one with a window. Since Alagon was fully booked, I really had no choice but to accept his offer. The extra bed's mattress was not the usual mattress either. It was a very hard.. kind of traditional, old mattress. Not comfortable at all. However, the extra mattress at the junior suite is comfortable. Overall, I had a pleasant experience with their staffs at Alagon.

9.7 Le L.
Vietnam
October 25, 2015
Excellent
Location, room, breakfast
What a wonderful hotel in chaos city, room.with bathtub, hot water, free 2 bottles of mineral water. Free breakfast. Reception staff are friendly, nice gesture. Hotel is near Opera house, Ben Thanh market.

9.7 Le L.
Vietnam
October 25, 2015
Super stay
Location is the best, near everywhere, room is nice, staff go extra miles to make my stay comfortable
Booked a superior room then pay just some bucks to upgrade higher level room which has a nice view, free tea and.coffee in room, breakfast is good with halal food, local food. Just a minute to ben.thanh market.