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2015
Very good 8.0
Based on 2432 reviews

Recent customer comments

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Very good



based on 2432 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.1
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 8.0
  • Food/Dining 7.5

Yong H.
Malaysia
November 13, 2013
Convenient and friendly
Great location, friendly staff, easy access to public transport

Nicholas K.
Singapore
November 13, 2013
No issues - english speaking staff A++
cleanliness, location, price/value for money

Kenneth I.
Sweden
November 06, 2013
OK
Central location, good breakfast, clean room
Nothing special but OK. Staff helpful but without as guest you feel it is genuine they where only there to do their job. Some problem with the water tap either hot to extreme or cold, almost impossible to mix to nice shower temperature, not really a big problem but some time was needed to adjust the blender to get it right.Bad internet cover in my room, told the reception but did not help. Great breakfast. The central location was a great plus, I might very well go back, a OK hotel but no extra feeling.

BUT S.
Cambodia
October 30, 2013
I love the welcome staffs; service, & location
1- Good welcome staffs - service 2- Restaurant 3- close to my destination 4- Nice Room.
I have stayed at the Hotel very often. Its nice - good service in term of staff and other facilities. I will come to this hotel again because the mentioned reasons above and another reason it located in Central Area - close to Bentanh Market. I have few suggestions if we can contact hotel directly via eamil - talking via telephone there is no trace for next talk because staffs working there is in round. Hotel should have exception is not to charge extra person if we dont need extra bed because we come with kids and baby sitter is brought with.

Paul S.
Australia
October 23, 2013
Staff were great. Close to attractions
Staff, location, comfort
The staff were great - very accommodating. Location central to everything. Excellent value for money

Michael L.
France
October 18, 2013
Centrally Located
Room size, Bathroom, Staff
After being dropped off at the wrong Hoang Hai Long Hotel, the bellman was a champ and lugged our stuff over hill and dale to the right Hotel. The check in was not the best because the Desk clerk gave my gf the 3rd degree as she was vietnamese. After he got straightened out, it was much better. Room was good, but with 3 reception desks at different entrances it was a nightmare to navigate until you figure out where you are and which elevator to take. I reccommend, but I think it was a bit pricey, but great location.

WONG K.
Singapore
October 18, 2013
Very confortable, nice,relax and enjoyable
Friendly, helpfull staff, location good and conforatble
I am staying in this executive double room and is big, clean and conforatble. I like it and staff are helpfull and friendly alot of eating place nearby and shopping too. We come in group and I forward to them for their comment as I cannot on behalf them to give comment. This hotel can take our group of 46 guest so it nice to stay togther. So far all have no complain at all and all happy about this trip. I like to thank all staff for our 3 night stay from 12th Oct to 14th Oct. This hotel is best to stay and just try it out then you know it. Thank you.

WONG K.
Singapore
October 18, 2013
Very confortable
Friendly and helpful staff,
My stay is good but for twin room a bit small but for your executive double room is very big. Breakfast good but can improve more, staff friendly and helpful, I had stay in this hotel 2 time and if come again will stay if I can get the executive double room. Not much complain from our group. Our group consist of 46 persons and only this hotel can take our group as other hotel does not have enough room for such big group. So far these 3 night nothing go wrong everything is perfect and no complain at all. Keep it up.

WONG K.
Singapore
October 18, 2013
Very confortable
Good location and friendly and helpfull staff
My stay is good but for twin room a bit small but for your executive double room is very big. Breakfast good but can improve more, staff friendly and helpful, I had stay in this hotel 2 time and if come again will stay if I can get the executive double room. Not much complain from our group. Our group consist of 46 persons and only this hotel can take our group as other hotel does not have enough room for such big group. So far these 3 night nothing go wrong everything is perfect and no complain at all. Keep it up.

David S.
Malaysia
October 15, 2013
fantastic
great location, clean rooms and friendly staff
Fantastic, especially with the friendly staffs,one staff who l consider the most outstanding is the assistance manager at the front desk, very helpfull n friendly. The rooms are very clean n well maintain. The hotel location are great cos its very near to shopping market.