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2015
Very good 8.0
Based on 2431 reviews

Recent customer comments

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Very good



based on 2431 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.1
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 8.0
  • Food/Dining 7.5

Jose S.
United States
July 11, 2016
Not great
Would consider different hotel next time I travel. The second time I stayed at this facility in the past 12 months. Prices have gone up and it is not worth the price anymore. Consider different hotel with more amenities. Some of the staff in the dinning area lack manners and can make the dinning/service experience horrible at this hotel.

Billy H.
Malaysia
July 10, 2016
Clean, friendly staff, good wifi
just adequate. cold aircon. breakfast everyday is same. bed so so. requested queen bed but 9/10 of the room are double single bed. need pay for swimming pool and sauna. Book through agoda should include this because book directly via website can get those facilities free same price.

Teresa C.
Australia
July 10, 2016
Beautiful clean hotel
This was probably the first hotel Ive stayed at, where it was actually better than i had expected after seeing photos! The first thing i noticed was the beautiful fresh clean smell of the rooms, they must go through a lot of fabric softener! Overall it was a great stay in a location that was easy walking distance to the markets and landmarks etc, the staff were lovely and very helpful. Breakfast buffet was awesome! My only negative comments would be the hard mattress (which is very typical and normal of asian hotels anyway!), and also on my last day - my only day of the holiday i had the opportunity to sleep in - there were very loud works happening on the roof right above my room from 6am (I stayed on the 9th floor right below the bar/spa area). Loud power tools, banging and dragging noises were really irritating early on a Saturday morning before a long day of travelling :(. However I would definitely recommend this hotel to others

KAY A.
Singapore
July 10, 2016
Business
Easy access to eatery.

Wei C.
Malaysia
July 10, 2016
Good hotel
It's pretty good at many aspects

NADARAJAN J.
Australia
July 09, 2016
An Enjoyable stay
Booked into grand superior room inclusive of high tea.Room was ok with all basic facilities.No rain shower but had bath tub with shower extension.Quite disapointed with the high tea presentation this time.Say no more.Overall a great stay.Awesome staff .

Shad L.
Malaysia
July 09, 2016
Not suitable traveling for young children location is completecated
And feel unsafe because the hotel have four entrance east,south,west and north some entrance outside people can go to the lift.Btw the staff who name Mr Kevin are friendly.

Anne E.
Australia
July 08, 2016
Large hotel in good location
This hotel was very confusing with several different hotels in the one location it seemed. We arrived very early in the morning and they let us have a windowless room to rest in until our room became available. We were then moved up to our booked room which was smallish but comfortable and had one small window which opened to an air shaft between buildings. To get to our room we had to walk to a bank of elevators through two different restaurant areas one which appeared much better than the other. There were 3 different lobby areas too. The location is not far from the old market area and within walking distance to most of the tourist sites in the city.

CHONG N.
Malaysia
July 07, 2016
Good services
Good services, friendly staff, comfortable and good location

CHONG N.
Malaysia
July 07, 2016
Good services
Good service, friendly staff, comfortable