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Recent customer comments

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Very good



based on 2490 reviews
  • Cleanliness 8.0
  • Facilities 7.0
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for money 7.9
  • Food/Dining 7.5
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tan H.
Malaysia
August 20, 2016
Design and furniture very old and the room smelly
Admitted regret this hotel..

Nienke A.
Netherlands
August 20, 2016
Damp room
We had a room without a window and that was a big mistake. The room was very damp and smelled. The bathttube was far too small, you could not sit relaxed in it. There was a lot of choice for breakfast, however the quality of food was not what you expect. You had to pay to use the skimming pool or spa facilities. The people of the hotel were very nice. Overal, I would choose another hotel to spend the night.

Wenxian Z.
China
August 19, 2016
fantastic experience!!!!
perfect !!!!!!!I will come back to the hotel the next time.

Francisco C.
Spain
August 16, 2016
Good
nothing

Francisco C.
Spain
August 16, 2016
Very good
nothing

Ella S.
United Kingdom
August 15, 2016
luxurious feel great location.
Main pro is location, room was very good great shower but slightly dirty bathroom. Hot tub rooftop bar also really nice

Thoa T.
Vietnam
August 14, 2016
A bit strange hotel
I stayed at this hotel 2 two days and i booked saperately .Coz as first haven't decided how many days yet . When we checked in , the front staff told me that they couldn't find the code biking from agoda on their system . And I insisted they should look carefully as I have booked from agoda . I also request that I could keep the room for the next day it is good for them and for me as I don't need to change the room . But they gave us only 1 day breakfast vouchers , the next day I came down asking them that I still have another Voucher for the next day but the staff there saying that she couldn't find the booking number ,but eventually they found it and gave me the voucher . The hotel is a group of "three hotels in one " so I couldn't allow to use any facilities at the hotel as it explain that these facilities are not included to theroom and also have different breakfast . The worse things was when we check out , waiting for the lift for more than 15' and very hot outside the room . When I called to the reception where could arrange anyone to come to my room to help me with my two bags , but they twice said they didn't have such a room number and the end nobody come so I need to carry down by myself . I would say : front staff should traine more , I just feel they are a bit unprofessional . Apart from the , other staff from the restaurant is nice .The breakfast is goid with varies and the Vietnamese soup station is delicious !

Choy L.
Malaysia
August 12, 2016
very good place
very good place

Yvonne C.
Philippines
August 11, 2016
great bfast, nice roofdeck facilities
great location i like the aromatherpay lamp in the bedrooms

charles G.
United Kingdom
August 11, 2016
Awesome hotel with fantastic staff
I stupidly booked the hotel a week later than I should have, but the hotel staff were very accommodating and helped out with the issue. Which meant my partner and I still had somewhere to sleep, I'm a lovely room.