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Agoda Verified Reviews

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Very good

based on 1269 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.7
  • Location 7.8
  • Room Comfort/Standard 7.6
  • Staff Performance 7.5
  • Value for Money 7.9
  • Food/Dining 7.0

4.3 Lorna M.
July 17, 2013
Terrible wifi, terrible breakfast, nice room.
Large room, bath, tv channels.
This hotel felt closer to district 3 than to district one. Barely any restaurants in the vicinity, about 15 min walk to the backpacker area of bien viu where we spent all of our time due to really good restaurants and shops! About 10-15 min walk on extremely dangerous roads to the market. 5-7 mins to the Starbucks. On our first morning, a mouse ran by our feet when we were having breakfast in the dining room. The poor staff were terrified! The breakfast want great, nothing western about it except toast. The eggs were all hard and had been sitting there for ages. Wasn't sure what the rest of it was... Our room was a superior double. It was a nice size with a lovely seating area and good English tv channels. there would have been a nice city view but the windows were frosted so you cant see out. There was a bath which was nice, however I did slip in it a few times. Wifi was also non existent!!! We were on the top floor and didn't have wifi for our entire 3 day stay. Overall, I would stay in the backpacker area if I was to return to HCMC.

5.3 helen V.
July 16, 2013
far from shopping areas
seem the hotel is busy round the clock..bellhop available even for early morning check in...good breakfast...can change excess vietnam money to $....
Disaster....staff inattentive not even helpful if your asking for direction... Have booked my tours and hotel confirmed the booking of our tours...we woke up early as schedule fpr pick up is early...we kept bugging the reception and kept telling us the bus is coming...later they informed us that they forgot to book us in the tour...far from ben than market..its a far walk need to use taxi to and fro ben than...

5.7 William R.
July 11, 2013
It was reasonably satisfactory.
situation close to central city and sights.
It was just ok. The room had no window and I asked for a wake up call at 6am as we had an early flight. The wake up call did not get done but fortunately we woke up and found the staff all asleep when we came downstairs to catchable taxi.

7.7 Susan T.
United Kingdom
July 05, 2013
Location, room, staff
Good hotel which we rebooked as stayed in HCM longer than we first thought.

7.7 Susan T.
United Kingdom
July 05, 2013
Room, location (particularly for district one), staff
Excellent. Room small but comfortable with good wifi service. Staff friendly, breakfast ok but all Vietnamese.

8 Ahmad R.
July 05, 2013
Its a very pleasant stay at the hotel n i enjoyed
Budget,easy access to public transport
Its a very pleasant stay at the hotel n i enjoyed staying there and spent my holiday with my family plus hotel also offering tour package in house where tour bus will pick up at hotel and send back at the end of tour.

8.3 Kirsty G.
United Kingdom
July 04, 2013
Nice hotel in hectic city
The staff were helpful, the wifi was fast and the location was good
This hotel was our only solace in a city which was hectic, dirty and uncomfortable. We only stayed one night because we didn't enjoy the city, but the staff were more than helpful in helping us arrange transport away from the city and looking after our bags while we took a day trip.

8 shirly G.
July 03, 2013
Clean Room
Clean, quiet and friendly staff

8 LI L.
July 03, 2013
great and centrally located
clean, friendly staff with walking distance from ben thanh market

5.3 Jessica L.
July 02, 2013
Not ideal location
Clean, reasonable size room