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Recent customer comments

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Very good



based on 1280 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.6
  • Location 7.8
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.9
  • Food/Dining 7.0

LUYEN T.
Australia
September 13, 2015
good
location - price - services
Hotel is ok, close to BenThanh market. nice to stay there

Sam T.
Australia
September 12, 2015
Were expecting a better stay!
Television channels, ok location, english speaking reception
We booked Hoang Lien Hotel for 4 nights and arrived after a long day of travel to be told the hotel had over booked the rooms and we would need to check into the hotel 2 doors down. This hotel had nice staff however the room we were placed in was tiny, old, stank of smoke and was on the front end of the building so it was very loud all night. The next day we were told to return to the hotel and we would finally be placed into our room which might i add was smaller than i originally thought we had booked. The rooms are ok however there was constantly black hair everywhere in our room, the bed made loud noises as you moved about in your sleep, our bathroom at night would smell like an ashtray as if someone was smoking in the room. The breakfast was ok however we discovered mould in the bread and when this was brought to the attention of the staff by another customer they kind of laughed it off. Even though the other customer was extremely ill for 2 days after. There are many other better options to stay in Ho Chi Minh City we left extremely disappointed in our stay.

julie N.
Philippines
September 10, 2015
home away from home
cost, cleanliness, food
It was a pleasant stay. Room and toilet was very neat and clean. Food was great, different choices everyday. Staff are very accommodating. Location is good.

naveen R.
India
September 09, 2015
decent place
decent room, decent location, decent service
2 star, so expect just that. rooms are good size, bathroom just enough. a/c is poor, was hot so not too happy about that. breakfast is ok on some days,i fell sick one day, upset stomach and 2 days later noticed fungus on the bread. so eat carefully. staff is ok, couple of sulky ones but rest ok.

Chiam L.
Singapore
September 09, 2015
reasonably nice place to stay
lady staff who speaks english, comfy bed, enough tables around the room to put stuffs
this hotel has reasonable proximity to war museum and a supermarke​t to buy supplies, at bui thi xuan/Cong Quynh intersecti​on. The lady staff who speaks English is delightful​. She intro nice eating places. Unfortunately some of the other staffs are somewhat grim faced. Our 2nd floor room looks aged but perhaps it was the room decoration​. overall, room was clean and bed comfy, with simple buffet style breakfast at 1st floor.

Sakhena P.
Cambodia
September 09, 2015
Employee
Friendliness of Staff, Food and Location
Good. The staff are really helpful and friendly. They speak good English

John B.
Philippines
September 08, 2015
Great Location, Accessible to Walking Everywhere
Location, Room Quality, Staff
Great stay at HL. Will come back again

Hanh P.
Vietnam
September 01, 2015
Acceptable for a discounted price
Good location. Cleanliness. Fair breakfast.
I got a flash sales room so not so much to complain. The room was nice and clean. Breakfast was basic and acceptable for a 2star hotel, except for the coffee tasting like they used instant black coffee not a fresh one. The staff did their job, but did not bring a warm and friendly feeling to guests. Their attitude was like they just wanted to get things done.

THONG Y.
Singapore
August 31, 2015
The hotel is near the night market
Location, staff, ciean
So -so

DINH T.
Denmark
August 29, 2015
I will recommend this hotel to my friends
Staff, location , cheap
Satisfied