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Recent customer comments

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Very good

based on 793 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 5.5
  • Location 8.5
  • Room Comfort/Standard 7.7
  • Service 7.4
  • Value for Money 7.6
  • Food/Dining 7.0

Rex V.
August 29, 2013
Great location, Friendly staff, fast wifi
close to the market, good breakfast menu, friendly staff
Good hotel with great location. Superb breakfast. Disable/wheelchair access means you have to go down to the basement to

Abdul W.
August 27, 2013
Close to Ben Thanh Market Hotel
Clean, location and price
The room was clean and comfortable. The hotel location is good if the customer wants to do shopping but the price of the items at Ben Thanh some are ridiculously high. Everything sold comes with high price tag and need to be cut to 50% of the asking price. Food also expensive. The further you walk away from Ben thanh, all prices of items get cheaper including food.

Amanda N.
New Zealand
August 27, 2013
Easy stroll from major attractions
Location, Professional staff, Price
Airport transfer was arranged and went very smoothly, however after spending time in Ho Chi Minh we learned that the $30 charged was a little steep, as our taxi back to the airport was only $15. But for peace of mind in a new city it was great. Hotel is only about a 5 minute walk away from the Ben Than Markets, which is fantastic, and there are many restaurants located nearby all selling a range of local Vietnamese food. Mini bar and room service rates were very affordable, and Spa prices great. About a 10-15 minute walk to the reunification palace entrance, and then another 10 minute walk to the war remnants museum. Taxis in the city are from hotel to the sky walk tower in central District 1 is only about $5. Taxi to District 5 for excellent street shopping was less than $10. The staff at the hotel were professional and looked after our luggage for an additional 5 hours after check-out before we boarded our next flight to Nha Trang. I would recommend this hotel because of it's location, professionalism and value for money.

lee B.
August 26, 2013
the price is goood then the location is nice
the price is goood then the location is nice near to the market ,,,will stay back if in hcm,,,

August 26, 2013
walking distance to ben than market
clean , quite and friendly staff

Erin M.
United States
August 26, 2013
A decent hotel, clean and close to city center
Clean comfy room, location, english speaking staff
This was a decent hotel that we'd consider staying at again. The rooms were large and clean, the mattresses comfortable. The hotel was in walking distance of many sites and restaurants. If you organize an airport transfer through the hotel, it's $35 USD, which is more than 2x the cost of a taxi...just catch your own cab. The staff are friendly and attentive, but do try to sell you tours at the desk. We booked tours cheaper across the street at the AVA hotel.

Daniel O.
August 26, 2013
Pleasant and centrally located
Good price, centrally located and friendly staff
Kingston hotel is centrally located - 1-2 minutes walk away from the Ben Thanh Market / Night market. There are lots of eateries around the hotel so food wise is not an issue. There are always many taxis waiting outside the hotel so getting a transport is not a problem.

Minnie T.
United States
August 24, 2013
good location, nice, clean hotel
good location, very nice outside, the room is clean
My stay was ok. I like the location, the outside of the hotel but not the room. The room was so dark because the 2 lights inside the room were so small & with yellow color. I don't recommend to book the room with no window at this hotel. I had an issue with the room that I booked, according to the website, the room has city view but when I checked in, they gave me the room with no window. Talked to the receptionist, she refused to help to solve the problem. After that I contacted Agoda customer service then the next day, they changed the room. They gave me a room with the window (no city view) but it was all the way to the end of the building with very weak wifi signal (since it was too far away from the router). I also had problem with water leaking from the AC in the room but after I informed them, they fixed it right away. The staff (doormen, housekeepers) were nice but not the receptionists. For the whole time that I stayed there (7days), to all the receptionists that we talked to, only 1 was friendly, the rest were not (maybe because I complained about the room).

christopher N.
United Kingdom
August 23, 2013
quiet hotel good place to relax after sightseeing
close to everything
very pleasant quiet little hotel out of the hustle and bustle but close to everything.

Ruey C.
August 15, 2013
Nice Clean
Got wifi, room clean, location good
fantastic, location good.. walking distant to market