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Verified traveler reviews

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Very good



based on 793 reviews
  • Cleanliness 7.7
  • Facilities 5.5
  • Location 8.5
  • Room Comfort/Standard 7.7
  • Service 7.4
  • Value for money 7.6
  • Food/Dining 7.0
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EVELIN R.
Malaysia
January 01, 2016
good value for money
location, hotel staff were very helpful and polite
Stayed at this hotel in Aug 2014 and recently Dec 2015, both on the 12th Floor. Last yr my room was a little bit bigger, however this yr even though the roon was slightly smaller it seems quite newly done. Overall loved this hotel and will surely wont mind staying here again.

Kevin H.
Vietnam
December 27, 2015
Not things
Smoke, noise, food ok

Sher T.
Singapore
December 14, 2015
A Pleasant Stay
Excellent Dinning Experience, Big Room, Good Bell Boy services.

Wayland C.
United States
December 07, 2015
Deluxe Room with City View is 21 m², not 28 m²
Good location, good breakfast, nice lobby
The location is good, you have restaurants, cafes and massage parlors everywhere. There is a shady spa on the 1st floor if you want to get a happy ending massage. I booked the Deluxe Room with City View which is advertised on Agoda as 28 square meters. They gave me a room on the 11th floor, which had a great view, but the room is not 28 square meters. I measured it, including the bathroom is 21 square meters. The wifi speed was decent at 1.64 down and 7.52 up, if you need faster speeds, bring your own ethernet cable and run it down the hallway into the router. There's no raised upper area to put your luggage so you would have to make do with the floor, or inside the closet, but the closet is not big enough to fully open your luggage. Upon check-in one of the pillowcases was pilled up and old so I called and they swapped it out for me. The Duvet cover was showing a bit of age, but still acceptable so I didn't request that to be changed. If you run your hands down the bedding, if it feels rough, then request a change, if it still smooth, then it's still got some life left in it. The Air Conditioning started beeping for about an hour in the daytime, but it fixed itself. The elevator says the 12th floor has a fitness center, but there's nothing there, but guest rooms. You get free coffee and tea in the room, which is a nice touch. Room Tip: Get the Deluxe Room with City Views, the other rooms have no windows. It's actually 21 square me...

giorgio C.
Australia
October 31, 2015
mediocre
location
Have stayed here several times in last six years but disappointed this time. Condition of rooms has deteriorated markedly and better maintenance and refurbishment of furniture and fittings in bedroom and bathroom needed. Air conditioning very noisy. Staff quick to find us a better room when we commented on our disappointment. Thank you for this. (air con still noisy here, though!) Breakfast heavily concentrates on Halal and Asian food which is OK but we would suggest some more options for western guests. You have to ask for bacon, no yoghurt available. Suggest cleaning out the encrusted sugar in the sugar bowl! Much better options for the price available in HCMC at the moment.

siti M.
Malaysia
October 30, 2015
good hotel
nice room nice location nice staff
good

Lee L.
Singapore
October 20, 2015
Noise - renovation start 8am knocking!!!
Friendly
Renovation going on. Start 8am and it very noisy thru out the day.

Clark T.
Philippines
October 06, 2015
Fair
Location, price, staff

Chee N.
Singapore
September 25, 2015
Not as i would expect
Sadly none that i can remember
Booked a Premium Room, doesn't feel like a premium though, just another sweet word for Deluxe Room. The room was spacious but dark & gloomy, not enough lights. The shower heater spoilt or what, turn on for like 10mins, water was still so cold, end up no choice i had to use it... Wifi was very weak in the room, i had to stand by the door then can received...

Anthony R.
Philippines
September 19, 2015
Near to benthan market
Accessible to many places at the heart of the city
It's quite good though the staff is quite a bit annoying.. Overall good stay