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Recent customer comments

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Excellent



based on 2353 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 6.8
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 8.4
  • Food/Dining 7.6

Brendan B.
United States
December 31, 2015
great Value for Money
staff, location, convenience
good stay, just one night. always good place to say for value for money. staff is really friendly and helpful, nice people.

Yu Y.
China
December 29, 2015
good staff
good location, good staff, food is not bad
The hotel staff is very helpful.

Charles G.
United Kingdom
December 22, 2015
great friendly place to stay
friendly helpful staff
Enjoyable

gareth L.
United Kingdom
December 17, 2015
Nice peacefull area, but close enough to get to ev
Polite and helpfull staff, good location.
I have stayed in many hotels and serviced apartments in HCM City, i often choose the suite rooms in LanLan 1, they are great value compared with most 4 or 5 star hotels, eg- two LCD TV's, very good Jacuzzi in bathroom and most of the suite room have a large remote control massage chair that can fully recline.

Myungho K.
South Korea
December 15, 2015
It was terrible
This hotel is too expensive and unkind.... Room is not good.... i made a reservation at this hotel to see the pictures at website... But it was not clean... and old....

Erik K.
Netherlands
December 13, 2015
Relaxing stay in a clean hotel and a good location
Comfortable, friendly staff and clean rooms
I had a pleasant stay Lan Lan 1 hotel. The hotel staff is very friendly and always happy to help. The hotel is clean, the rooms are good and the location is perfect. Good place to stay when visiting HCMC.

Leticia T.
Philippines
December 09, 2015
Good location, good breakfast buffet and clean
Clean, good brakfast buffet and good location.
It was a comfortable stay. We were allowed to check in early before before 11am. Staff were nice except for one bell boy who connieved with a taxi driver. We were going to Russian Market and he told us it is 45 min away and so the taxi took us roundabout, and when we got to there we realized it was in the same district as the hotel, our fare which is supposed to be 30k only, the meter registered 300k!

Brendan B.
United States
December 07, 2015
Great value for money and friendly staff
location, staff, value
I have stayed here many times and it is my go-to lodging in HCMC for most visits. Great value, clean and efficient and a super friendly staff make it a great place to stay. Great new halal restaurant about 3 doors down, toward Ben Tanh market is well worth a try. Perfect location for any type of stay in HCMC.

TAR H.
Malaysia
December 02, 2015
Nice hotel
location, staff and value
Pleasant stay, close to restaurant, clean and helpfull staff.

Quoc T.
United States
December 01, 2015
Arrogant Receptionists & Entitled Bellboys
The free room upgrade for making me wait
We arrived to check in. The receptionist was talking to a Westerner who felt like discussing poetry regarding luggage concerns. Okay...fine. After 3 minutes, the guy left. I looked at the receptionist...no eye contact. She got a phone call, picked it up, and talked to some far-away potential guests about booking multiple rooms for another 5 minutes. REALLY? After that, I walked up to her. She didn't even try to make eye contact. Gave me a room key and said she upgraded me to another room because no other room was available. Okay thanks. But why the nasty attitude and poor customer service? Maybe she needs a boyfriend. The second bellboy we dealt with took our luggage up to the room. He was expecting a tip (they all do). I looked in my wallet and said I don't have small bills to tip in. He said okay and walked out. Then there's this uneasy feeling whenever I see him in the lobby. Overall, not a pleasant stay. We checked out the next day. Not coming back ever again.