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Excellent 8.5
Based on 1360 reviews

Recent customer comments

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based on 1360 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.1
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Staff Performance 8.6
  • Value for Money 8.1
  • Food/Dining 8.4

10 Yi C.
November 02, 2014
Big clean rooms and very helpful staff
Check and out are quick. Staff are very kind and helpful. Nice breakfast. Value for money hotel.

9.7 Gerald L.
United States
October 28, 2014
Champagne hotel at beer prices with classy service
Classy look, at home feeling and pleasantly interactive staff
Just a weekend to wind down from a 12 hour jet lag and everything was perfect. Had the biggest (and very good) hamburger ever (most of it) and enjoyed a very comfortable time at poolside. Very attentive staff at the morning buffet and housekeeping did a wonderful job with the room (I left a tip).

9.3 Vince O.
United States
October 25, 2014
Excellent hotel
Friendly staff ,good food and very clean
Beautiful hotel with wonderful views of the river, excellent buffet breakfast very clean comfortable and friendly. The only possible negative is the location, if you do not mind walking about 2 blocks to downtown action then this is your choice.

10 Cheryl T.
October 17, 2014
Best Hotel for Business Travelers
Fantastic service, comfortable rooms, good location
I had a great stay at this hotel during my business trip and found it to be ideal for business travelers due to the following reasons : 1) the hotel is well-located in district 1. 2)the business center and huge board room available for booking is a fantastic place to hold meetings with clients. 3)the restaurants in the hotel serve amazing food. 4) the staff at the concierge were very attentive and had great service attitudes, esp the one guy who helped me with directions to places, bookings of transportation, translations etc.

8.3 Mircea P.
October 17, 2014
Luxury hotel in a nice area
Location, in-room breakfast, river view

10 Yi C.
October 15, 2014
Clean and good service
clean good location and good breakfast
A hotel which u hardly find fault

7.7 Travis W.
October 08, 2014
Good hotel with convenient location and nice pool
pool, location, restaurant
Nice hotel at the convenient location. I like the pool specially, very good to bring children together. Near Japan street. So if you love Japanese food. It's a good choice

9.3 Charles G.
New Zealand
September 30, 2014
Great and good value
Location and serice was great
Loved the stay here, Staff were very helpful and couldn't fault anything. Interesting views over the river and easy walk to all attrations

8.3 Le T.
September 15, 2014
Great city hotel
centrally located, great food, helpful staff

9 Alan L.
United States
September 03, 2014
Great hotel and great chineese restaurant
Restaurant, Hotel Condition, Pianist & Violin are great!
I had a great time and enjoyed the hotel a lot. Will try to go to the swimming pool next time because it was under maintenent when I'm there.