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2015
Excellent 8.5
Based on 1375 reviews

Verified traveler reviews

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Excellent



based on 1375 reviews
  • Cleanliness 8.9
  • Facilities 8.3
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.6
  • Value for money 8.1
  • Food/Dining 8.4

Daisuke N.
Japan
July 31, 2014
River View
River view, Breakfast, Service
It was nice to stay in this hotel, but its location is a little away from the center of city, walkable though.

Tony K.
United States
July 28, 2014
Could have been better
Staff, pastries, and language fluency
The hotel needs a renovation job. The rooms are small and not of 5 star quality. The halls and rooms seem to need a decorator to make them look pleasing. The breakfast buffet is average and not worth the price. The spaghetti that I had for room service was bland. The steak and hamburger that I ate were very good. The Dim Sum at the Jade Palace restaurant was ok. I have ate a lot better. The lobby and entrance of the hotel is very nice. I would not stay here again for the price I paid. The staff was very nice and prompt.

PIK Y.
Hong Kong
July 15, 2014
Nice hotel and big room
Bright room, easy to access, classy style

WENNY H.
Indonesia
July 09, 2014
friendly staff
comfort, friendly staff, cool

Jacqueline H.
Philippines
July 08, 2014
Convenient, close to city hotel
good location, friendly staff, clean hotel
Location is great as it's close to where all the restaurants and bars are. I was here for a business trip with clients and the hotel made it easy for us to navigate around the city.

CAGRI K.
Turkey
June 04, 2014
it was a nice business trip
good location, value for money, friendly staff
I had a comfortable stay and will continue booking this nice hotel.

NORIYUKI S.
Japan
May 29, 2014
Quiet and nice hotel stay
staff attitudes, convenient transportation, clean room
it was very comfortable and nice stay. i would stay there next time.

David B.
Australia
May 21, 2014
A beautiful hotel !
The staff, the atmosphere and the breakfasts
Superb !

Jill R.
Australia
May 18, 2014
5 Star - luxury executive suite
Room was spacious, clean and 5 star facilities. Use of Executive Lounge
We stayed for 3 nights. The hotel is a luxury hotel, grand with outstanding facilities. Our room was spacious and on level 14 with views of the river. The executive suite entitled us to access to the executive lounge. Would highly recommend spending the extra for access to this lounge.

David B.
Australia
May 15, 2014
We just loved being at Lotte Legend.Saigon
The friendly and attentive staff, the luxury room and the buffet breakfasts.
It was wonderful.