Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 2805 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.3
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for Money 7.7
  • Food/Dining 7.3
Sort by

Linh N.
December 20, 2015
Unprofessional Customer Services
I was not happy with customer services. I asked for a room that far away from the elevator. After the elevators' doors opened, my room is in front of the elevator. I went back down and spoke to another rep. who looked and gave me another room. I stayed in the new room for 1 hour and I heard some weird constant sounds at my bed head. I thought there was some construction going on. Later I found out that my bed head was near by the other side of the elevator. I was really upset. I called them and they gave me a room that was different than the room I booked, smaller. At that time, I did not care small or big. I just want a quiet room, sleep for 2 nights and got out of that hotel. This is an old and small hotel. They always said they don't have room available. I felt I had no choice... Never come back to this hotel again.

Mohd B.
December 20, 2015
nice staff,but far from ben thant market
nice,comfortable and friendly
Nice view,friendly staff and safety

Khanh L.
December 19, 2015
Good location service bad
Stayed for 4 nights, staff not very friendly, room safe not operational, no "do not disturb signs" for door which was very inconvenient as we wanted to sleep in but cleaning staff kept waking us up at 8.30am for cleaning, they were also very noisy talking in the hallway. I would not come back to this hotel.

December 18, 2015
Excellent location/ Clean Room/ Good Breakfast
Excellent location/ Clean Room/ Good Breakfast
Overall was good, except the Wifi was weak at the lobby. Will stay there again. Great location to tourist attractions.

Marlon G.
December 18, 2015

Hue-Trang L.
United States
December 17, 2015
Good location with attraction nearby
Location, staff friendly, helpful porter
Overall very satified with the service. Breakfast had many choice from Asian to Western and Asian food menu change each day at least when I was stayed. Good location with attraction nearby. Staff and porter are friendly and helpful. My room had window and its cleaned, average room. The bathtub is small for western people. Need updated.

Chua T.
December 16, 2015
Will always return
Location, food and staff
The staff is very friendly and the location is super good. Near to a lot of food, shopping and entertainment area

malcolm H.
United States
December 16, 2015
great hotel in great location
1 location 2price 3ease of getting into hatel( wife is in wheel chair
as I stay here on all my trips to Vietnam 5or 6 times so far the Oscar has always be good and is getting better a little at a time I do miss newspaper and English magazine in the lobby. The staff is good I have looked at a lot of other hotels to stay in but always pick the Oscar.

Noramizah R.
December 16, 2015
Location, cleanliness
Arranged for airport transfer but noone showed up. Didnt know Oscar Cosy had no windows nevertheless room was effortlessly comfy. Breakfast spread could have been better. Staffs could try to be more friendly and oriented.

malcolm H.
United States
December 15, 2015
3 day stay in oscar hotel
1 location ( not too good right now due to changes in area loosing old style hardly any good shopping and aforrdable eating, 2 no steps to enter hotel my wife was in a wheel chair3 price reasable
everything was good but hotels in hcmc not good for handicap