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Recent customer comments

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Very good

based on 2802 reviews
  • Cleanliness 7.7
  • Facilities 6.3
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for money 7.7
  • Food/Dining 7.3

Ng W. from Singapore
Business travelers
Stayed 3 nights in May 2015
Great breakfast & clean room
breakfast, clean & comfort
Reviewed May 30, 2015

WONG H. from Malaysia
Business travelers
Stayed one night in May 2015
good location
helpful receptionist, clean room n good location
Reviewed May 28, 2015

Quynh N. from Vietnam
Stayed one night in May 2015
Small room, old facilities, unfriendly staffs.
near the center
so so
Reviewed May 28, 2015

WONG H. from Malaysia
Business travelers
Stayed one night in May 2015
good location
location, receptionist, housekeeping
Reviewed May 23, 2015

CAROL C. from Taiwan
Business travelers
Stayed one night in November 2014
location good
breakast need to improve
Reviewed May 21, 2015

Stanley L. from Singapore
Business travelers
Stayed one night in May 2015
great hotel in great location with great value
location, room, breakfast
Great hotel in great location and great value for money
Reviewed May 16, 2015

Zeno L. from United States
Solo travelers
Stayed 2 nights in May 2015
Good value for money
The staff was very helpful, the location is ideal, and my room had a terrific view
The location of the hotel is ideal. My stay was good except the WiFi did not work initially, and the bath would not fill with hot water. They fixed the WiFi within twenty minutes and sent a plumber to fix the hot water quickly too. Not enough hot water for a bath unfortunately, only hot showers. Lastly, the hot water kettle was filthy so I had to clean it with a hotel toothbrush to get off all the excess debris that would come off the coils and float in my tea if I made any. I'm sure if I asked, they would have happily exchanged it for me, but I was sick, feverish, and not feeling up to having a difficult round of communication, so I just cleaned it with the hotel toothbrush and some hot water. Previously I was staying in a backpacker's motel east of Banh Than Market. If you can avoid it, don't do that. This hotel was four times better at less than double the price. It has nice beds, clean sheets, good AC, proper staff, etc. Good value for money in this price range.
Reviewed May 05, 2015

Rudolf P. from Philippines
Solo travelers
Stayed 3 nights in April 2015
The wifi connection was terrible.
The thing that's nice was the location. the food was nice!
The wifi connection was terrible. I even had to follow it up and complain to the reception several times before it got fixed after hours of waiting for 2 consecutive days. The people around were also very noisy, you wouldn't be able to sleep well because you can hear their voices from afar, it transpires even when you're inside the comfort room. The massage at the spa on first floor was also not nice, don't attempt to try. They will only pinch your skin, you won't get the value of what you paid for. You will only get what you paid for becaus it's really cheap.The room was dark and dim and the bed mattress was sunk as if 20 people have been jumping on it for years and they will only give you two pairs of small and skinny pillows. Very uncomfortable. The stuff on the tables are sticking on the wood as if no one has ever cleaned it for months before you checked in. The elevator was very slow, you might want to consider using stairs. I wouldn't recommend this hotel, i'd probably won't come back to this hotel. Never again. Be careful in vietnam, a lot of taxi drivers have forged and inconsistent meter readings especially vinasun. Try mailinh instead. And don't dare to make eye to eye contacts with locals or else they will follow you for unknown reasons. Don't trust anyone!! Make sure to get a licensed tourist guide to take care of you if you are travelling alone. Locals will take advantage if they knew that you are a foreigner. They can smell blood on a man's veins.. Be extra careful in vietnam.
Reviewed May 04, 2015

Desmond L. from Malaysia
Business travelers
Stayed one night in October 2014
Location, good breakfast and affordable
My major issue is that the double bed is actually 2 single beds put together which is rather uncomfortable when you lie in the middle
Reviewed May 02, 2015

thi D. from Vietnam
Families with young children
Stayed one night in April 2015
Just about average
Good location, clean and not expensive
Reviewed April 27, 2015