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2015
Very good 7.6
Based on 1972 reviews

Recent customer comments

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Very good



based on 1972 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.4
  • Location 8.8
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.3
  • Food/Dining 7.3

Stuart E.
Australia
September 23, 2014
Backup Hotel as my regular was booked out
location, price, location
pretty good, but preferred the usual place - albeit within 40 metres of this hotel.

Mary L.
Philippines
September 21, 2014
Good hotel, Bad service
location is good, walking distance to everywhere.
the hotel needs improvement curtain inside room needs change, room service, in room dining very very bad, staff who delivered our food is arrogant. will not stay again.

Chan T.
Singapore
September 21, 2014
Not a bad stay
Location.
As was staying on level 2 on the new wing, it was rather noisy at night. The aircon cannot be adjusted and I was feeling very cold at night.

Jeff K.
Malaysia
September 17, 2014
Strategically Located
Clean, value money, good location
The bed mattress is rather hard.

leilani A.
Philippines
September 16, 2014
vietnam weekend getaway
location, nice room, value for money
our stay in general is good. i find the lobby not reflective of the room. the room we got is better than the basic lobby. there was a slight language barrier (a little miscommunication & slight difficulty understanding staff pronunciation) but otherwise, everything is pleasant & good. the staff are all smiles & accommodating. if we will stay again in this hotel, yes we will.

Chuong D.
United States
September 14, 2014
location, value
location, value
Very good value

Tan W.
Singapore
September 14, 2014
Is a nice hotel
friendly staff who can understand English , room is clean and big , location is good
Every thing is good for palace hotel

Robert S.
Australia
September 12, 2014
OK Stay
Staff, Location, Ease of access
The hotel rooms smell of smoke, even in the non smoking area. Very disappointed with lemongrass which is good at its other location!

gary E.
Australia
September 11, 2014
stay there when in sagion
location staff breakfast
good as normal. staff very helpfull

RYUZO S.
Japan
September 11, 2014
Nice location
Good location,
This hotel is really good to stay.