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Very good 7.6
Based on 1972 reviews

Recent customer comments

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Very good

based on 1972 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.4
  • Location 8.8
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.3
  • Food/Dining 7.3

Marko L.
September 08, 2014
Fantastic location in downtown Saigon
Location; Staff; Cleanliness
This is one of the two 4-star hotels that have the best location in Ho Chi Minh City. You are a walking distance from all major touristic hot spots, shopping areas, restaurants, bars and the river. Do not get put off by the initial old-fashioned look of the interior. This is Vietnam; and the fixtures are not worn out, just a bit old-fashioned. They maintain it perfectly and everything is clean. What the hotel lacks in looks is compensated by very professional, helpful, and friendly staff. There is a nice swimming pool on the top floor, which is not Olympic size, but is very cleverly designed and has a great view of the city. Spotless clean. All in all -- very good value for money.

Seraj S.
September 08, 2014
a Convenient Hotel in a Great Location
Location, Location , Location
The best thing about this Hotel is its Location, close to so many restaurants and shops

Eddie K.
September 05, 2014
Nice location
Friendly comfortable convenient

Eddie K.
September 05, 2014
Good location
Clean good location good breakfast

Roger P.
New Zealand
September 03, 2014
Palace Hotel Saigon stay
Location, clean, friendly.
Only stayed 1 night but would go back again.

kai C.
September 02, 2014
Nice room
Location, the clean room and price
Was pleasant with a nice room for the price we paid for.

Jacek K.
United Kingdom
August 31, 2014
Location and price rule
Location, price, and helpful staff
The room is basic, but you cannot expect much for the price. The location is perfect. However, the hotel's attitude to its customers is suspect. They initially gave me 2 complimentary bottles of water (as does every decent hotel I have ever stayed at), but then reduced it to 1 when they realised that I was travelling alone (the first time I have ever experienced this). When questioned the staff replied that it was cost cutting. Maybe, but is saving a few pennies on a bottle of water worth losing the respect of the customer? On the plus side, I asked for a softer mattress, which the staff tried very hard to accommodate - very impressed with the effort ... though the result was no soft mattress ... or even an extra duvet to sleep on (no spare duvets in the whole hotel, apparently?!). There are many similar hotel options in

Tan R.
August 28, 2014
good location
location, easy accessible & food

Janice L.
August 25, 2014
Centrally locate & Good Dining.
Good local dinner buffet, centrally located
Have a good local buffet dinner and centrally located .

Janice L.
August 25, 2014
Centrally Located
The restaurant food was good especially the buffet dinner
It was good, the food was good is just that the room are a bit old. The rest are great.